Customer, Stakeholder, Billing - Watercare ROI
Awarded · New Zealand
Source: New Zealand Government Electronic Tenders Service (GETS)
At Watercare, we are accelerating a customer-centred digital transformation programme that modernises our customer, stakeholder, and billing systems. By moving toward an integrated, cloud-ready technology ecosystem, we can deliver simpler, more reliable, and more transparent experiences for our customers while improving the quality and consistency of the data we rely on every day.This transformati
- Status
- Closed
- Sector
- Water Supply and Storage, Government
- Location
- New Zealand
- Updated
- 3 Nov 2026
- Source
- New Zealand Government Electronic Tenders Service (GETS)
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Tender Information
Participants
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Status
Original status | awarded |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
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Description
Description | At Watercare, we are accelerating a customer-centred digital transformation programme that modernises our customer, stakeholder, and billing systems. By moving toward an integrated, cloud-ready technology ecosystem, we can deliver simpler, more reliable, and more transparent experiences for our customers while improving the quality and consistency of the data we rely on every day.This transformation will enable Watercare to reduce manual processes, provide clearer insights to customers about their water use, improve billing accuracy, and strengthen responsiveness across all service channels. Importantly, it positions us to meet and demonstrate compliance with emerging regulatory expectations—supporting better decision-making, greater operational efficiency, and consistent delivery of safe, affordable, customer-focused outcomes for Aucklanders. |
Location
Country | New Zealand |
Source
Source | New Zealand Government Electronic Tenders Service (GETS) |
URL |
More Details
Record type | Tender |
Sector | Water Supply and Storage, Government |
Article published date | 2026-10-23 |
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