DAIL Direct Care Worker Registry

2026-11-03

2 . 1 . The State of Vermont seeks qualified contractors to develop and operate a comprehensive Direct Care Worker ( DCW ) Registry solution that will serve as a dualfunction platform connecting direct care workers ( DCWs ) with program participants throughout the state . This innovative system will enable DCWs to create detailed profiles showcasing their qualifications , availability , geographic coverage , and service offerings , while simultaneously providing program participants with a platform to post their specific care needs , preferences , and requirements . The DCW Registry will feature advanced matching algorithms , secure account management , comprehensive search and filtering capabilities , and Vermont - specific content to ensure optimal alignment between DCWs and participants based on skills , certifications , location , scheduling , and care requirements . 2 . 2 . The proposed solution must be web - based , accessible via standard browsers , and include robust support systems , analytics capabilities , and comprehensive outreach strategies to maximize adoption and effectiveness . Key system requirements include 24 / 7 online support , automated profile management , real - time notifications , integration with external verification systems , multilingual support , and compliance with HIPAA regulations and accessibility standards . The State expects the DCW Registry to incorporate advanced features such as AI - powered matching , mobile optimization , comprehensive training modules , background check integration , and detailed reporting dashboards to ensure successful matches while maintaining the highest standards of security , user experience , reporting , communication , and operational excellence . This initiative represents Vermont ' s commitment to improving access to quality homecare services by creating an efficient , user - friendly platform that benefits both DCWs and those in need of services . 2 . 3 . Scope of Services . 2 . 3 . 1 . Business , Functional , and Nonfunctional requirements as of this RFP date are specified in the tables below . The Contractor must consider these Requirements as a baseline ; the Contractor understands , expects , agrees , and accepts that the Requirements will evolve throughout the course of the project execution as ( a ) the needs of the State are refined and clarified through collaborative elicitation and analysis , and ( b ) the State gains an understanding of the capabilities and limitations of the Contractor ’ s solution . Per Global Administrative Requirement [ GA Requirement ID ], the Contractor must collaborate with the State to elicit User Stories and / or Requirements at sufficient detail to ensure the Completed Solution meets the needs of the State . 2 . 3 . 2 . The Contractor understands , expects , agrees , and accepts that the Requirements may evolve between the date of this RFP and any resulting draft Statement of Work or Contract as a result of iterative analysis performed by the State between the date of this RFP and the drafting of any resulting Statement of Work or Contract .

Vermont

2026-04-28