Debt Collection Services - RFP

2026-11-03

This is a Professional Services contract for Debt Collection Services. NZ Transport Agency Waka Kotahi (NZTA) is undertaking a single‑step, open Request for Proposal (RFP) for the delivery of non-committal and non-exclusive nationwide debt collection services.The tender invites experienced and qualified debt recovery providers to submit a proposal covering both non‑price and price components, using a two‑envelope submission process. The suppliers are required to complete the response form and pricing schedule using the prescribed templates.The services relate to the recovery of outstanding transport‑related debt, including vehicle licensing, road user charges, tolling, toll account debt, and other accounts receivable. This supports NZTA’s role in collecting public revenue and maintaining an affordable, safe, and sustainable land transport system.The RFP pack will comprise:• Request for Proposal• Appendix A – Requirements and Specifications• Appendix B – Response Form• Appendix C – Pricing Schedule• Appendic D – GMC ContractElectronic copies of the RFT documentation are attached to this advertisement.All responses to tender queries/clarifications will be answered by Notice to Tenderer which will be available in the GETS addenda.Tender submissions shall be uploaded to GETS eTender box in two separate filesThe GETS file upload limit is 50MB. The files should be labelled:• Supplier Company Name - File No 1 - Contract Number - Proposal excluding Price• Supplier Company Name - File No 2 - Contract Number - PriceALL TENDERER’S QUERIES are to be SUBMITTED through the GETS Questions and Answers.Please note the pre-conditions for eligibility.

New Zealand

2026-10-23