Design and develop an Incident Reporting Mobile Application

active

Bidding

UNDP hereby invites prospective proposers to submit a proposal forthe design, development, deployment, and knowledge transfer of a secure Incident Reporting Mobile Application (the "Application") to be used by District Authorities across Mahé, Praslin, and La Digue, with the Application deployed on a hybrid hosting model (cloud-primary, on-premise/DICT failover) consistent with national data sovereignty requirements.The assignment seeks to achieve the following specific objectives:Design and develop an Incident Reporting Mobile Application (Android-preferred; iOS optional) for District Authorities, enabling rapid capture of structured incident data, geolocation, and media evidence in connected and offline environments.Enable end-to-end incident workflow management covering submission, verification, categorization, prioritization, escalation, tasking, status updates, and closure, with a complete and tamper-evident audit trail.Ensure deep interoperability with the national DIMS ecosystem through implementation of the mandatory data standards, API specifications, and common taxonomiesImplement a hybrid hosting architecture (cloud-primary, on-premises/DICT failover) with documented Backup and Disaster Recovery (Backup/DR) procedures.Strengthen data protection, cybersecurity, and operational continuity through offline-first functionality, resilient data synchronization, and security-by-design practices throughout the development lifecycle.Pilot the Application in selected districts (Mahé, Praslin, La Digue) and deliver training, user documentation, and full technical handover to DRDM and DICT for sustainable operation and national scale-up.Should you require further clarifications, kindly communicate using the messaging functionality in the system. Offers must be submitted directly in the system following this link:using the profile you may have in the portal. In case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in guides available in UNDP website:https://www.undp.org/procurement/business/resources-for-bidders.Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.Search for the specific tender using search filters and subscribe to the tender in order to get notifications in case of amendments of the tender document. If you need support with the online system, you can contact the contact details of this tender as indicated in the solicitation document.UNDP OFFICE MauritiusPROCUREMENT UNIT

United Nations Global Marketplace (UNGM)

Tender

Commercial, Residential