EMS BILLING SERVICES

2026-11-03

1 . Electronic Documentation Your proposal should include all costs and considerations required to provide : 1 . 1 iPCR Electronic Patient Care Reporting – provide hardware , software , licenses , support and training for tablet - based product . Provide a proven system to capture field data , signatures , and clinical data from EKG Monitors / Defibrillators . Your solutionmust include web - based access to reports , integration with our EKG monitors , and automatic integration with your billing solution . 1 . 2 Cellular iPads with ruggedized cases - WiFi , cellular and GPS enabled tablets will be provided for all transport vehicles and up to ( 4 ) non - transport vehicles . Each to include a ruggedized detachable Bluetooth keyboard . 1 . 3 Interface with EKG monitors - Your proposal should include integration with our Zoll & Physio Control EKG monitors to add vital signs , EKGs and treatments to the iPCR software . 1 . 4 Internet connectivity - Internet connectivity is required for submission of records to hospitals . Your proposal must include the provision of cellular data using the Verizon network , as it provides the most consistent coverage in our service area . 1 . 5 Emergency Department Copy of PCR - iPCR system must have the ability to FAX PCRs to each destination hospital if not printed in the ED . 1 . 6 Submission to New York State Department of Health - Your proposal includes capability for automatic submission to the EMS Bureau of the Department of Health without regular involvement of this agency . 1 . 7 Technical Support - Your proposal must include details of technical support available . Specifically include off - hours access , on site tech support , remote session training and associated costs for each . 2 . Billing Services Your organization will provide billing services for all calls / claims following implementation of the electronic documentation system . Specific elements of this process will be detailed in the following sub - sections : 2 . 1 Consulting , Policy development , Compliance Training - Your proposal must detail your experience with , and costs associated with : • Development of a billing policy and best practices • Suggesting Rates for Services Provided by us • Compliance training for administrators , supervisors and providers of consulting services . 2 . 2 Verification of Claims / Charges / Compliance - the first step in the billing process for each claim is a review of the documentation ( PCR ) to establish the following which will identify appropriate charges : • Dispatch Level - ALS vs BLS and Emergency vs Scheduled • Number of Patients Transported by one unit • Treatment Provided - to determine charges BLS vs ALS 1 vs ALS 2 and ALS Intercept • " Coding " - ICD - 1O coding for claims processing • Signatures - for authorization to bill , and acceptance of Notice of Privacy Practices ( NPP ) as required by HIPAA . The presence of these signatures is recorded in the database to allow for billing and to provide HIPAA required reporting . • Mailing address validation - your billing system must be able to validate mailing addresses to provide the best communications with patients • Insurance Finder technology - your system must be able to search forinsurance coverage for the majority of local providers when it is unknown • Verification of Insurance Information - verification of insurance information prior to submission to third party carriers . 2 . 3 Submission to Payors - Please detail your systems ability to electronically submit to payors , file electronic or paper claims , manage facility invoices , and generate custom patient invoices . 2 . 4 Management of Rejections - please detail your procedures for rejection management . 2 . 5 Receipt of Payments - the County uses Champlain National Bank . Please detail your " best practice " suggestion for receiving payments and explanation of benefits from payors providing non - electronic payments / EOBs . Must be a report generated indicating for which agency the payment is for .

New York

2026-05-05