End To End Systems Management Center (E2E Smc)
Sector: Aerospace & Defense • Location: Scott AFB, Illinois, United States of America
Source: SAM.gov
4 November 2025: Posted Amendment 0001 (Extending Response Date) 10 October 2025: Posted to Encore III E2E SMC Tier I/II call resolution, development, sustainment, and maintenance of the ITSM software (presently ServiceNow) and operational support (G3 Ops) to include reoccurring systems checks. All tasks shall be performed in accordance with (IAW) regulations and guidelines addressed in the PWS. S
- Status
- Closed
- Sector
- Aerospace & Defense, Residential, Commercial
- Location
- Scott AFB, Illinois, United States of America
- Updated
- 3 Nov 2026
- Source
- SAM.gov
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Tender Information
Participants
| Not available for this record. |
Status
Original status | sources sought |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | 4 November 2025: Posted Amendment 0001 (Extending Response Date) 10 October 2025: Posted to Encore III E2E SMC Tier I/II call resolution, development, sustainment, and maintenance of the ITSM software (presently ServiceNow) and operational support (G3 Ops) to include reoccurring systems checks. All tasks shall be performed in accordance with (IAW) regulations and guidelines addressed in the PWS. SDDC presently utilizes ServiceNow ITSM as ticketing software and is focused on integrating and streamlining end to end workflows and to utilize more of the ServiceNow capabilities such as DevOps Change Velocity integrations for development tools (i.e., GitLab), Information Technology Operations Management (ITOM) for real time health monitoring and firewall tracking, Information Technology Asset Management (ITAM) for centralized tracking of assets to include Hardware and Software, and Strategic Portfolio Management (SPM) for project management, routing and tracking; all of which will require contractor support to implement and maintain the new services and workflows. |
Original sector | Professional, Scientific, and Technical Services |
Location
Country | United States of America (USA) |
State | Illinois |
City | Scott AFB |
Source
Source | SAM.gov |
URL |
More Details
Record type | Tender |
Sector | Aerospace & Defense, Residential, Commercial |
Article published date | 2025-11-05 |
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