Enterprise Service Management -Solution (ESM) / Invitation to participate
Sector: Water Supply and Storage • Location: European Union
Source: TED Europa
VR-Group Plc (hereinafter “VR” or the “Contracting Entity”) procured a modern SaaS-based Enterprise Service Management (ESM) solution, including implementation, continuous services, support services and expert services (hereinafter the “Solution”).
The procurement covers an integrated and scalable ESM platform supporting service management across IT and non-IT domains. The Solution includes the s
- Status
- Closed
- Sector
- Water Supply and Storage, Broadband, Rail, Telecommunications
- Location
- Unknown (Europe)
- Updated
- 3 Nov 2026
- Source
- TED Europa
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Tender Information
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Status
Original status | contract award notice |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
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Description
Description | VR-Group Plc (hereinafter “VR” or the “Contracting Entity”) procured a modern SaaS-based Enterprise Service Management (ESM) solution, including implementation, continuous services, support services and expert services (hereinafter the “Solution”). The procurement covers an integrated and scalable ESM platform supporting service management across IT and non-IT domains. The Solution includes the service management system, its related functionalities, functional components and user rights, as well as the services required for its implementation and continuous operation. The continuous services include system support, maintenance and small-scale development related to the maintenance and improvement of existing system functionalities. The procurement also includes expert services covering, among other things, the development of new functionalities, related consulting services and consulting concerning the broader development of service management and related processes. |
Original sector | IT services: consulting, software development, Internet and support, Software package and information systems |
Budget |
Location
Country | Unknown (Europe) |
Source
Source | TED Europa |
URL |
More Details
Record type | Tender |
Sector | Water Supply and Storage, Broadband, Rail, Telecommunications |
Article published date | 2026-09-22 |
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