HEIDS Project / Contract Management and Project Support Services

2026-11-03

A . Provide qualified personnel to provide the STATE ’ s EIS with POCM services , other ad hoc project support services ( e . g ., HEIDS testing and training supports ), and technical assistance . The CONTRACTOR ’ s personnel shall be knowledgeable of IDEA Part C 34 CFR Part 303 ; HRS § 321 - 351 to 321 - 357 ; HAR , Chapter 11 - 140 , EI Services for Infants and Toddlers ; and Hawai ‘ i IDEA Part C EI Policies and Procedures and understand the data collection and reporting requirements for federally mandated EI services . Additionally , the CONTRACTOR ’ s shall develop an understanding of the STATE ’ s EIS business and technical requirements of the HEIDS project to ensure that the go - live readiness and preparation of the HEIDS project is able to be deployed successful . The CONTRACTOR and the CONTRACTOR ’ s personnel shall be responsible for delivering the required services and ensure that the deliverables are met in accordance with this Scope of Work (“ SOW ”). 2 . The contracted services shall be performed via telework unless requested and authorized by the STATE ’ s EIS for onsite in - person services . 3 . The CONTRACTOR is permitted to use subcontractors to perform any of the work or services a part of the SOW with prior approval by the STATE . The CONTRACTOR will be responsible for any agreements with the subcontractor . The STATE and the STATE ’ s EIS is not agreeing to and is not responsible for any terms and conditions that the CONTRACTOR has with any subcontractor . The CONTRACTOR shall be solely responsible for performance of the entire contracted services whether or not subcontractors are used . Any issues that arise as a result of this relationship shall be resolved by the CONTRACTOR . All references to the CONTRACTOR shall be construed to encompass both the CONTRACTOR and any of the CONTRACTOR ’ s subcontractor ( s ). B . Provide POCM services which shall include but not limited to : 1 . Provide objective third - party feedback , recommendations , monitoring and project oversight of the HEIDS project vendor ( s )’ progress , compliance , and performance to verify and validate database system ( s ) go - live readiness and product deployment . This includes ensuring that the database system ( s ) meet planned features and functional requirements in accordance with the STATE ’ s CSHNB requirements and the applicable database system SOW ( s ) 2 . Assist the STATE ’ s EIS in mitigating risks and issues through risk management activities , which may include , but are not limited to , scheduling and facilitating risk management meetings ; identifying , tracking , and escalating risks and issues ; and providing recommendations and a structured approach to address and close risks , issues , and other project concerns . 3 . Assisting the STATE ’ s EIS with maintaining and managing project logs ( e . g ., risk and issue log , action item log , decision log ) and integrated HEIDS project work plan / schedule , making any recommendation for change orders to the current HEIDS Project Contract , as applicable and / or assessing whether the database system ( s ) have the capability to support future enhancements ( e . g ., changes that fall outside the scope of the current SOW ( s ) or contract ( s )), when such changes are identified and prioritized . 4 . Assessing the go - live plan and advising any potential changes to help ensure a successful go - live for system users which may include but not limited to assess the effectiveness and advise on the design , execution , and any changes that might be needed to the go - live support model and developing operational readiness criteria that the STATE ’ s EIS can use to decide whether to proceed to the go - live milestone of the HEIDS .

Hawaii

2026-04-08