Information Technology Service Management
Sector: Warehouse • Location: Scotland
Source: Public Contracts Scotland
NSS is seeking to procure licences for an IT Service Management (ITSM) solution that supports 18 key ITSM practices. These practices are either currently in use or are planned as part of NSS’s evolving ITSM capabilities including Incident Management, Service Desk, Service Request Management, Problem Management, Change Management, Service Level Management, Knowledge Management, Service Catalogue Ma
- Status
- Closed
- Sector
- Warehouse, Road
- Location
- United Kingdom
- Updated
- 3 Nov 2026
- Source
- Public Contracts Scotland
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Tender Information
Participants
| Not available for this record. |
Status
Original status | awarded |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | NSS is seeking to procure licences for an IT Service Management (ITSM) solution that supports 18 key ITSM practices. These practices are either currently in use or are planned as part of NSS’s evolving ITSM capabilities including Incident Management, Service Desk, Service Request Management, Problem Management, Change Management, Service Level Management, Knowledge Management, Service Catalogue Management, Service Configuration Management, Infrastructure & Platform Management, Capacity and Performance Management, IT Asset Management, Release Management, Availability Management, Measuring and Reporting, Service Continuity Management, Monitoring and Event Management and Supplier Management.CPV: 72000000, 48000000, 72000000. |
Location
Country | United Kingdom (UK) |
Source
Source | Public Contracts Scotland |
URL |
More Details
Record type | Tender |
Sector | Warehouse, Road |
Article published date | 2026-05-09 |
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