Integrated CAD and Mobile Data System

2026-11-03

The Gratiot County Central Dispatch Authority ( GCCDA ) is seeking proposals from qualified vendors to design , deliver , implement , and support a fully Integrated Public Safety System ( System ) comprised of the following :• Computer Aided Dispatch ( CAD ) with fully integrated GIS based mapping that supports interoperability with GCCDA ’ s ESRI ( ArcGIS ) environment • Mobile Data System ( MDS ) integrated with CAD • Interface to the Law Enforcement Records Management Systems ( LERMS ) used by stakeholder agencies • Interfaces to the Fire Records Management System ( s ) ( FRMS ) used by the stakeholder agencies • CAD - to - CAD capabilities for future consideration / implementation ( specific PSAPs / agencies / counties undetermined at this time )• Automatic Vehicle Location ( AVL )• Other required Interfaces for CAD and MDS The specifications set forth in this RFP establish the minimum functional , technical and performance requirements for the proposed System . GCCDA invites proposals from qualified firms possessing the experience , technical expertise , and organizational capacity to provide a fully integrated CAD , MDS , and associated applications and interfaces . The collective components , applications and interfaces are hereinafter referred to as “ the System .” The specific services and deliverables requested are detailed in Section 4 . The proposed System shall comply with all applicable federal , state , and local laws , regulations , standards , and protocols governing the collection , transmission , storage , and security of public safety information . This includes , but is not limited to , the Health Insurance Portability and Accountability Act ( HIPAA ), Criminal Justice Information Services ( CJIS ) Security Policy requirements , the National Information Exchange Model ( NIEM ), and any other applicable public safety data standards . GCCDA requires a modern , fully integrated CAD System that serves as the core operational platform for emergency response activities in and around Gratiot County . The System shall support efficient call intake , structured dispatcher workflows , real - time resource allocation , and coordinated incident management to ensure timely and effective response to incidents throughout the County . GCCDA requires an MDS application that provides first responders with secure real - time access to critical incident information , status updates , mapping , messaging , and related operational tools while in the field . The MDS shall enhance situational awareness , support informed decision making , and enable seamless data exchange between dispatch and units in the field . The MDS application must include an AVL solution to track the precise location of emergency response vehicles . This technology is expected to improve response times , optimize routing and recommendations , and enhance overall situational awareness . The primary objective of this project is to modernize , integrate , and improve the efficiency of emergency response operations throughout Gratiot County . GCCDA intends to select a qualified vendor with demonstrated experience delivering integrated public safety solutions in multi - agency environments . Proposals shall address the operational needs and challenges of the service area and provide a comprehensive approach to System implementation , training , transition , and ongoing support . GCCDA ’ s priorities for this procurement include :• High System reliability and availability • Responsive , high - quality support services backed by measurable performance standards • A flexible , configurable , and user - friendly System that enhances operational efficiency and reduces training complexity • A vendor committed to continuous innovation and technological advancement to ensure long - term System viability • A collaborative , long - term partnership approach that supports GCCDA ’ s evolving operational and strategic needs for years to comeSee more

Mitn

2026-05-05