Investigative Case Management Solution Software

2026-11-03

2 . 1 User Experience • Intuitive user interface with tutorials and easy navigation • Accessible across devices , including a mobile interface • QR code functionality for fast incident reporting • Multi - language support capabilities 2 . 2 Incident Reporting and Management • Hotline number for incident reporting with 24 / 7 / 365 live telephone coverage • Web intake site with customizable system configurations • Support for at least 15 customizable intake questions • Ability to assign unique case / report numbers for tracking • Integration with organizational policies , procedures , and forms • Anonymous and confidential reporting options 2 . 3 Workflow Automation and Case Management • Automated workflows to streamline investigations from start to finish • Role - based security for designated and appointed users • Tools to modify titles , descriptions , and case components • Historical data and attachment management within the system • Extract and print data and attachments • Ad hoc query and pivot reporting capabilities • Case assignment and routing automation • Notification and escalation features • Document version control

Oklahoma

2026-04-08