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IT Help Desk Outsourcing

Sector: Rail • Location: United Kingdom

Source: GOV.UK

Tender
Complete

Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended ...

Status
Closed
Sector
Rail, Road, Residential, Commercial
Location
United Kingdom
Updated
3 Nov 2026
Source
GOV.UK

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Tender Information FAQ

Tender Information

4 Q
The tender “IT Help Desk Outsourcing” is a tender record in Taiyo, linked to the Rail sector. It is issued for works, goods, or services related to United Kingdom.

Participants

Not available for this record.

Status

Original status

complete

Taiyo status

Closed

Taiyo last update

2026-11-03

Contact

Not available for this record.

Description

Description

Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended ...

Budget

Location

Country

United Kingdom (UK)

Source

Source

GOV.UK

URL

More Details

Record type

Tender

Sector

Rail, Road, Residential, Commercial

Article published date

2025-11-12

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