IT Professional Services for BMC Helix SaaS - I.10. Technical Architect, Level 2
Sector: Residential • Location: Canada
Source: Canada Buy and Sell
Statistics Canada requires specialized professional services to augment its Information Technology Service Management Office (ITSMO) in support of its BMC Helix SaaS-based IT Service Management (ITSM) platform. The contractor will provide expert capacity to configure, integrate, migrate, operationalize, and continually improve the platform, including implementation and optimization of a self-servi
- Status
- Bidding
- Sector
- Residential, Road, Commercial
- Location
- Canada
- Updated
- 3 Nov 2026
- Source
- Canada Buy and Sell
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Tender Information
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Status
Original status | open |
Taiyo status | Bidding |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | Statistics Canada requires specialized professional services to augment its Information Technology Service Management Office (ITSMO) in support of its BMC Helix SaaS-based IT Service Management (ITSM) platform. The contractor will provide expert capacity to configure, integrate, migrate, operationalize, and continually improve the platform, including implementation and optimization of a self-service portal, service catalogue and knowledge management, incident and service request management, change enablement, asset and configuration management, reporting and dashboards, and operational readiness, with sustained knowledge transfer to Statistics Canada personnel. Performance will be demonstrated through deliverables defined in applicable Task Authorizations. |
Location
Country | Canada |
Source
Source | Canada Buy and Sell |
URL |
More Details
Record type | Tender |
Sector | Residential, Road, Commercial |
Article published date | 2026-02-07 |
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