ITB No.083.23- 1 Lot Supply of Labor and Materials for the Scurity Services ( 3 yrs contract)

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ITB No.083.23- 1 Lot Supply of Labor and Materials for the Security Services ( 3 yrs contract)TERMS OF REFERENCEONE (1) LOT SUPPLY AND DELIVERY OF SECURITY SERVICES FOR MULTI- YEAR CONTRACTI. Background The Philippine Heart Center (PHC) is a Level 4 GOCC specialty hospital accredited by the Department of Health (DOH) and other regulating agencies. for cardiovascular diseases. PHC was established through Presidential Decree No. 673 as the Philippine Heart Center for Asia and inaugurated February 14, 1975.It is an institution committed to care for patient with heart and related ailments in the ASEAN region. In 1987, it became known as the Philippine Heart Center and since then, has stood as a testimony to the commitment to save lives and alleviate thousands who suffer from cardiovascular diseases. The PHC Security Services is under the Administrative Services Department (ASD) of the Hospital Support Services (HSS).Aligned to PHC’s commitment to healthcare excellence is its continuing expansion and growth, infrastructure- and patient service-wise. Along with the growing facilities and services offered by PHC is the need to provide and ensure security and safety to its clientele and assets. I. ObjectiveThe PHC Security Services exists to serve the hospital by protecting life and property, by preventing crime, by enforcing the law, and by maintaining order for all in the PHC sites. We consider service to our community to be our primary responsibility. We will always strive to respond to the hospital’s needs professionally and enthusiastically. Our values are characteristics and qualities of worth. They are non-negotiable. We hold our values constantly before us to teach and remind us and the hospital of our ideals.II. ScopeSecurity Services shall provide holistic security services, anchored on the provision of Security Guard Force, Consultancy and Support. Our proposed security services shall be in accordance with the following objectives and purpose:A. Proactively and directly support PHC management in protecting its patients, visitors, employees, business and assets from security threats and reduce their exposure through the delivery of cost-effective and timely security programs and specialized security services.B. Provide adequate security and protection for the facility and all its assets located therein particularly its patients, visitors, employees, properties, and facilities.C. Deploy appropriately licensed, qualified and trained security personnel to the property who will undertake to achieve the objectives of the security services and ensure proper implementation of the property’s Security and Safety Systems.D. Provide active support to the property’s management and security team through a Security Management Team dedicated to ensure continuous enhancement and strengthening the institute’s overall security posture, in routine operations, in special events, and unusual incidents.E. Conduct continuous evaluation and assessment of the institute’s overall security posture and provide recommendations towards the enhancement of the property’s security systems and programs.F. Provide quick support and assistance to the institute’s in cases of incidents and emergencies thru efficient execution of emergency and incident response procedures.G. Provide periodic training, orientation and guidance to the deployed Security Force, as well as estate staff and management.H. Ensure full compliance with the service level agreement and expectations of the client.III. Service and Work Components admission1. Security Force DeploymentGuards Screening and DeploymentGuards Training & DevelopmentGuards Supervision and ManagementSecurity Tools and Equipment2. Security Consultancy & SupportSecurity Consultancy TeamAnnual Security SurveyInformation and IntelligenceIncident Response and Emergency SupportIV. Security Force DeploymentSecurity and Manpower Services shall undertake the screening, recruitment, training & development of the Security Force for the security and protection of the client’s assets and properties.Screening and recruitment of the facility Security Force (SF) according to the number and qualifications required by PHC;Deployment of trained and qualified security personnel in sufficient number to provide continuous security services 24 hours a day, regardless of weather, disaster, or threatened or actual organized labor action.Administer and facilitate the conduct of appropriate training in security and relevant subjects to the SF to ensure correct execution of duties and responsibilities as well as proper conduct and behavior.Efficient deployment and posting of the SF to the project / posting siteAdministrative Supervision and Management of the SF on a day-to-day basis, ensuring compliance of the security force to their areas of responsibilities and the client’s requirements based on the Service Contract as well as provision of requisite remuneration and support.A. Areas of ResponsibilitiesThe Security Force shall be responsible for the security and safety of PHC’s patients, guests, personnel, properties, equipment, and all other assets within its premises. Their areas of responsibilities will be in accordance with the client’s pre-defined Post Job Description.Pre-deployment with the property’s management and security team is conducted to cover the following:1. Define project targets, goals, work procedures, establish expectations2. Discussions on incident and concerns that must be considered3. Establish/ Define work standards4. Establish areas of work, communication and reporting requirements5. Briefing on plans and procedures that need to be implemented and executed by the Security Personnel such as Site Security Plan, Company Policies, Defense Strategies, Emergency Response ProceduresB. Guards Screening and Deployment1. Multi-level ScreeningShall deploy security personnel to PHC according to the manning and work instructions provided in the Security Plan. The basic scope of this service is executed thru the following:All candidates will undergo the thorough screening & selection process of Security Agency’s recruitment officers and security specialists.Initial ScreeningDocument verificationIntellectual and Aptitude ExaminationPersonal Interview & EvaluationFinal ScreeningPersonal Interview & Evaluation Background CheckPhysical and medical examinationClient Interview2. QualificationsIn its commitment to ensure that the security personnel will be capable of implementing the security systems for NKTI, the Security Service shall endeavor to deploy only highly trained, qualified and duly licensed Security Personnel. It must established minimum qualifications set by its security specialists, however, the client if free to provide any additional requirements as it may deem fit for any of the positions.Physical QualificationPhysically & Mentally fit23-45 years old for SGAt least 5’6” for male, 5’3” for femaleWith proportionate buildEducational & Professional BackgroundAt least High School GraduateAt least 3 years relevant security experience for all positionsProficient in English languageLicenses, Certificates & ClearancesAppropriate and Valid Security License (min 6 month validity)License to Operate Mobile Radio EquipmentNBI ClearanceLocal Police ClearanceBarangay ClearanceDrug Test (from an accredited Drug Test Center)Neuro-Psychological Exam (from an accredited Testing Center)Certificate of TrainingSchool Diploma & Transcript of RecordsClearance from latest 2 previous employersC. Guards Training & DevelopmentSecurity Service shall administer appropriate training and orientation on security personnel covering preliminary orientation, basic & advanced security modules, and site-specific programs. Training for the security force is customized based on an assessment of the client’s operating environment and security requirements. Training will be conducted in the form of orientations, workshops, table top discussions and practical exercises.Security Operations Trainor1. R.A. 5487 Refresher In-House Pre-Deployment & In Service2. Standards of Conduct, Courtesy & Discipline In-House Pre-Deployment & In Service3. Logbook, Records Keeping & Report Writing In-House Pre-Deployment & In Service4. Screening & Access Control In-House Pre-Deployment & In Service5. Observation & Description Techniques In-House Pre-Deployment & In Service6. Customer Relations & Handling Skills In-House Pre-Deployment & In Service7. Radio Communications Procedures NTC Pre-Deployment & In Service8. Estate Security Operations In-House Pre-Deployment & In Service9. Standard First Aid / Basic Life Support PNRC Pre-Deployment & In Service10. Use of Force / Rules of Engagement In-House Pre-Deployment & In Service11. Basic Marksmanship In-House In Service12. Bomb Search & Screening Methods In-House In Service13. Investigations Techniques In-House In Service14. Fire Protection & Fire-fighting Procedures BFP In Service15. Incident & Emergency Response In-House In ServiceClient Orientation16. CLIENT Company Orientation Client Pre-Deployment17. Security Protocols, Policies & Procedures Client Pre-DeploymentSupplementary Modules18. Anti-Sexual Harassment Orientation In-House In Service19. Grooming and Personality Development In-House In-ServiceIn-service training is recommended to be conducted during weekend and estate breaks so that estate operations are not disrupted. Some trainings can be availed through PHC-HRMD.D. Guards Supervision & ManagementSecurity guard supervision and security operations management is conducted in a two- pronged approach.Direct supervision of security personnel and daily security operations is under the Detachment Commander. While quality service management, security improvements and value-added services are managed thru security mother company.1. Assignment of a Security CoordinatorThe Security Agency will assign a Security Coordinator to be directly in charge of its Field Security Operations. The Security Coordinator will be the point person directly in touch with the client’s representative, and will in charge of overseeing security operations.The Security Coordinator’s responsibilities include the following:Random and Periodic visit at the property to check on security personnel and security operations;Regular meetings with the client to discuss security operations, improvements and other programs;Evaluation of security personnel in relation to their performance, and overall deportment;If allowed, the security coordinator can check on the facility/site’s physical security measures, i.e., fences, locks, equipment, procedures, etc, to assess their condition, integrity and effectiveness;Analysis and evaluation of reports from the Field Security Officers in order to providerecommendations towards the enhancement of security operations at the estate;Ensure and monitor Security Agency compliance to client’s KPI’s and Service Level Agreement;2. Field Supervision and inspectionField Security Officers / Inspectors are assigned to perform regular inspections and check of the security personnel assigned to the facilities/properties. The FSOs are in direct contact with the security guards as well as the PHC Administrative Services Department..They are required to check on the security personnel’s appearance, performance, and basic compliances. Records shall likewise be checked including logbooks, guard tour records, attendance, incident reports, etc.FSOs are provided with report forms for their site visits. There reports are submitted to the Operations Supervisor / Manager at the end of each day for consolidation and requisite analysis/assessment.The FSOs are equipped with the RFID based Guard Tour System to record / document the dates and times when they have visited client sites.Site visits are conducted four to five times in a week, at various shifts.3. Management SupportManagement Team is composed of Security Agency’s Logistics, Human Resources, and Operations. The Management Support Team shall provide the detachment with assistance and provisions as required in the performance of their functions with the client. The team is collectively responsible to address the concerns of the detachments effectively and efficiently.Direct monitoring of the security operations at the project sites to evaluate individual security personnel performance, knowledge of duties and overall deportment on the job. The team shall likewise ensure that logistics are in good condition, and materials are supplied in time.Regulatory compliance is also checked such as security licenses, uniforms, logistics inventory, logistics (firearms, radios) licenses, etc. to cross verify office records with actual field status.In support of security personnel, concerns involving finances, insurance and other administrative concerns are also checked and addressed as necessary.4. Periodic Reporting and MeetingsToolbox meetings are conducted once every week; spearheaded by the Security Supervisor and attended by the Security Coordinator.Regular monthly meetings are recommended to be conducted together with the property Security Manager, attended by the Security Operations Manager, and the Security Asset Protection Representative. The discussion may include the KPI rating, evaluation of personnel’s performance, an analysis of the security incidents and issues at property that transpired the past month, and the security operations and programs for the following month.5. Investigations SupportThe Security Agency shall support PHC through Hospital Surveillance and Security Unit in the conduct of investigations on incidents involving safety and security within its areas of responsibility. Preliminary inquiries will be conducted based on the estate’s protocols and SOPs on investigations and incidents. After preliminary inquiries, security investigations team shall conduct the succeeding steps as necessitated by each case, including:Validation of findings from the preliminary inquiriesInterview of involved parties and witnessesExamination of the incident sceneCase profiling identifying potential cause, potential suspect, work plan for the full investigationsFull investigations if sanctioned by the client.The Security Agency’s investigative team is independent of the operations management team as there are some cases wherein security personnel are found to be involved or have committed lapses or negligence in the conduct of their duties which are thence endorsed to HR for appropriate administrative sanctions.6. Security NetworkingThe deployed security officers & security coordinators are tasked to develop networks and relationships with selected groups and organization for gathering data, information & updates on prevailing security situations, events and incidents. Also, the networks will be established to provide immediate assistance in case of emergency.Law Enforcers: police, military, etc.Government Units: Barangay, municipality, etc.Community and EmployeesOther Government AgenciesBusiness Groups – Commercial & Industrial7. Incident Response & Emergency SupportAll Security Agency’s clients are enrolled in its Incident and Emergency Response Center, providing emergency response at 24/7 operations. Emergencies range from rescues during inclement weather, emergency transportation for stranded personnel, emergency protection during incidents, rescue & evacuation of individuals in critical situations, etc.Further, our emergency monitoring team will provide updates so the client can make appropriate decisions in relation to the health, safety and security of its personnel.8. Performance EvaluationAll security personnel shall be subject to periodic Performance Evaluation, frequency of which will be coordinated with the client. Security personnel are assessed on their knowledge of their post functions and responsibilities. As a standard practice, results of the performance evaluation are discussed with the evaluated personnel so they become aware of the areas where they need to improve.9. Security Wages and BenefitsAll Security Personnel are provided with correct and appropriate salaries, wages and benefits in accordance with the minimum government requirements. Additional benefits are provided based on company policies and procedures.Salaries and Wages are computed based on actual number of hours of duties. Overtime, Holiday and Night Shift Differential Premiums are computed based on actual duties in accordance with DOLE regulations.SSS contribution is computed based in gross salaries are not based on a fixed amount; same computation is followed for Phil Health premium.Security Personnel are given an option to utilize their Service Incentive Leaves; if not used, the SIL are converted to cash after every year of service.Security Personnel are provided Uniforms upon deployment and after every year of service. These are associated with the Uniform allowance and are only deducted from the guards’ salaries or last claims if six months service is not completed.No security personnel is charged for the use of radios, firearms or other security equipment unless damaged or lost.No security personnel is charged for trainings and orientations unless individual fees are charged by third party providers such as NTC license and Red Cross certification.Basic Personal Protective Equipment (PPE) such as face mask and face shield are provided by the Security Agency for its Security Personnel.Security personnel undergo pre-employment medical examination without directly paying the fees. The medical clinic charges the Security Agency for the fees which are only deducted from guards if they do not finish one year of service.All Security Personnel are aware and are allowed to claim for Paternity Leave Benefits, and Solo Parent Act Benefits.All Security Personnel are also included on the reward and recognition program for their exemplary performance, list and specifications shall be provided during their pre-employment orientation.All Security Personnel are covered by a Group Life and Accident Insurance.10. Security Tools & EquipmentFor the efficient and effective performance of their duties, Security Agency security personnel will be provided appropriate Security Logistics. Some of the tools / equipment are the following:ITEMSQUANTITYSPECIFICATIONS1FIREARM10Caliber 9mm (Armscor or Equivalent)412 gauge shot gun2Radio TransceiverHandheld Radio, Quick Charger, reserves batteries(SMP Brand)10(CIGNUS brand)103Close circuit Television Video (CCTV3 sets DVR (5 terabytes Hardrive)System should be Digital & brand new60 pcs.CCTV digital Cameera1 setCPU/ DVR(1 terbytes Hardrive)4LCD Monitor 49 inches5 unitsLCD w/ LED Backlighting; with Internal Power Supply5Computer system with colored printer1 setOS: Windows 7 or up; Printer: Print, Scan, Copy6Metal Detectors5 unitsPortable; 40 hrs. battery life; water & dust resistant7Hold-up alarm system1 setPush button control system with notification to the guard station8Digital Camera Nikon1 unit16 MP Sensor with zoom capability, with date and time entry9Security convex mirror round1 unitLightweight; Weatherproof10Gas mask 3 unitsWater repellent glass micro fibre; Cell side material:Fire retardant particle board11Mega phone1 unitWith 60mm effective distance & anti howling12Traffic vest with hand gloves5 pairsIndustrial gloves13Vehicle inspection mirror1 unitTelescopic with pocket clip; swivel joint heads14Raincoats8 pairsHeavy duty; color- yellow15Umbrella 8 pcs.Heavy duty; with U-handle16Rubber boots6 pairsHeavy duty (knee-high)17Office table1 unitWooden; 3-drawer type18Office swivel chair3 unitsHeavy duty; color-blackITEMSQUANTITYSPECIFICATIONS19Steel Filing Cabinet1 unitHeavy duty; 4-drawer20P500 Prepaid Load1pc.Smart / Globe (Monthly)21Based radio1 unitDurable metal case with LED power; Digital and Analog Paging Formats22ID scanner2 unit8 mega pixels23Hard Hat3 pcsHeavy duty24Telephone1 unitPlain Paper Fax with Phone, Electronic Volume Control25Vehicle1 unitMotorcycle 125cc26Photo Copier (powder)1 unitMAX A3 (11''x17'') Min A6 (5½ x 8½); Continuous Copy Max. 999 copies; Resolution 600x600 dpi; Zoom Range 25% to 400%27Digital Voice recorder1 unit64 GB internal memory28Wifi Modem (Internet Line)1 unit500 mbpsEquipment should be complete and in good working condition at all times. In case of breakdown, the service provider should replace within the day.There should be an equipment maintenance program to ensure reliability of equipment.All equipment should be available within the premises of PHC at all times and more than sufficient for guard posts plus spare especially radios.No equipment shall be left or stored in areas seen by the general public.The equipment should not bear any unnecessary marks or signs, stickers, etc.Provide list of proposed equipment such as, but not limited to, VHF base and hand held radios units, firearms, Computer and printer system.Other tools and/or equipment may be provided depending on the final requirements that will be determined during the assessment and briefing prior the deployment.E. Security Consultancy & SupportPackaged with Security Agency’s proposal for the provision of Security Force to PHC is Security Consultancy and Support. The main objective is to provide the facility and its management additional support in the continuous assessment and improvement of the property’s overall security posture.1. Security Consultancy TeamThe Security Agency shall assign a Security Consultant to lead the consultancy program to perform the following:Regular monthly meeting with the client for regular updates and discussion of security matters related to the property’s security posture.Consultation with the property’s management for specific security issuesSpearhead the review and assessment of security & protection plans, procedures and operations in the process of enhancement of client’s security systems.The Security Consultant may be called on by the client, to provide guidance and advice on specific issues.Consultation by telephone or email to provide security guidance and advice on security issues and concern.Inform, advise and update the client on prevailing security issuesSupport in managing and mitigating incidents, emergencies and crises.2. Security Support TeamA Security Support Team works with the Security Consultant in the implementation of the established Security Programs. The team is composed of security practitioners of different specializations.Conduct annual security review of the property’s physical security systems in accordance to a pre-approved physical security review program.Coordinate and support the client on the enhancement and adjustments of security and protection plans on the basis of the findings of the facility security review.F. Information and IntelligenceSecurity agency shall provide daily alerts that include the following:1. Daily News BriefCovering issues and events that has happened the past 12-24 hours. Delivered via email & SMS in the morning (6am) and afternoon (4pm) every day.2. Weather UpdateA daily update on the weather condition in the country, containing releases from PAGASA, seismic and volcano activities, as well as flood updates with graphical representations.3. Breaking New, News Advisories, Security AlertsDelivered via email and SMS whenever any issues, incidents or events occur that may impact business operations, personnel safety, global trades and/or national security.V. GENERAL REQUIREMENT FOR PROSPECTIVE BIDDERA. Technical RequirementsGovernment Agency Certification of Good Standing/Clearance no earlier than 20201. Social Security System (SSS)2. Home Development Mutual Fund (HDMF/Pag-ibig)3. Philippine Health Insurance Corporation (Philhealth)4. Department of Labor and Employment (DOLE)5. Bureau of Internal Revenue (BIR)Additional Documents:1. List of Registered Firearms with Licenses2. List of equipment, vehicle owned by the company which can be deployed to PHC3. List of programs and training conducted to its security personnel in the previous agencies4. Certificate of Good Standing/Satisfactory performance from 2 - previous latest clients as reflected in the on-going private and public contract except PHC5. For current and past PHC suppliers, the winning bidder shall submit notarized sworn statement that their average performance evaluation for the last five (5) years is at least Very Satisfactory.6. Security, Health and Safety Manual7. Vicinity Map reflecting the nearest security detachment center must be within 5 Km radius.8. Organizational Set-up including the name of key officials and personnel and their respective functions.9. List of tools, equipment and supplies to be provided to security personnel deployed at PHC.10. Manpower Requirements11. Copy of Contract Quality Assurance Plan/ Security Management Plan12. Certificate of Site InspectionB. The winning provider shall provide the following documents during implementation:1. Original copy of updated NBI clearance.2. Orientation of all personnel two (2) weeks prior to official start of contract assignment and deployment to PHC is mandatory.3. Yearly medical clearance & screening through City Health Office’s Physician or by Physician Authorized by OSH4. Contractor shall submit health certificate of each assigned personnel issued by Physician Authorized by OSH5. Security Contractor must provide at least one (1) Occupational Safety and Health (OSH) Certified Security Officer per shift.C. Report Submission, Communications and Payment processing1. Regular reports – daily, weekly or monthly should be prepared and submitted by security detachment head or assigned supervisor as required by PHC. All reports should be submitted on time.2. Monthly billing statements by contracting security agency must be complete including payment of mandatory benefits of each personnel and shall be the basis for payment processing. Non-submission of reports shall cause the holding of payments to contractors.3. The contracting agency must provide each security personnel a pay slip with itemized computation of salary, deductions and benefits.4. Reporting Protocols is through:The Department Manager- Administrative Services, HSSD. Uniforms1. All personnel must wear complete and prescribed security uniforms at all times.2. The uniforms should include the following:Polo and Long PantsWhite undershirtSafety ShoesCompany badge/ IDHolster and basic toolsPersonal Protective Equipment (PPE)3. No uniforms or incomplete uniforms – no entry – equivalent to absence of manpower4. Uniform must be maintained clean and presentable at all times.5. Polo Barong for Security personnel assigned inside the HospitalE. Hygiene1. Personnel are required to wash hands before during and after duty.2. Washing of hands every hour is encouraged3. Supervisors should conduct random hygiene inspection of personnel.F. Work ScheduleWork schedule is twelve (12) hours per duty, six (6) days and or seven (7) days a week on a 24/7 shifting schedule for all eighty three (83) security personnel.Time Record Keeping System (biometric) shall be provided by the Security Agency.SECURITY DETACHMENTThe CONTRACTOR shall establish and maintain a Security Detachment at the PHC’s premises which shall consist of at least eighty three (83) security guards with the following Guard Posts Assignment/ Areas of Responsibilities.POSTHOUR COVERAGEDUTYNO. OF GUARDS1Detachment Commander7am-7pm1212Asst. Detachment Commander7pm-7am1213Shift-in-Charge 17am-7pm1214Shift-in-Charge 26am-6pm1215Shift-in-Charge 37am-7pm1216Post-1 CCTV Operator7am-7pm1217Post-2 Shift-in-Charge 47am-7pm1218Post-3 MAB Frontliner7am-7pm1219Post-4 HB Frontliner-17am-7pm12110Post-5 HB Frontliner-17am-7pm12111Post-6 MAB Checking7am-7pm12112Post-7 MAB Driveway7am-7pm12113Post- 8MAB Checking7am-7pm12114Post-9 MAB Gate-27am-7pm12115Post-10 MAB Gate-2 roving6am-6pm121POSTHOUR COVERAGEDUTYNO. OF GUARDS16Post-11 MAB 2nd floor roving7am-7pm12117Post-12 MAB 3rd floor7am-7pm12118Post-13 MAB 4th floor7am-7pm12119Post-14 MAB 6th floor7am-7pm12120Post-15 MAB 7th floor, Dormitory7am-7pm12121Post-16 MAB 9th floor7am-7pm12122Post-17 MAB Stairway no. 26am-6pm12123Post-18 MAB Annex Main Lobby Entrance6am-6pm12124Post-19 MAB Queuing Machine6am-6pm12125Post-20 MABAnnex Rear exit6am-6pm12126Post-21 MAB Annex roving-16am-6pm12127Post-22 MAB Annex roving-27am-7pm12128Post-23 MAB Annex roving-37am-7pm12129Post-24 MAB Annex roving-3/F7am-7pm12130Post-25 MAB Annex exit 3/F7am-7pm12131Post-26 Basement Cashier7am-7pm12132Post-27 HB Connecting Bridge7am-7pm12133Post-28 HB Entrance7am-7pm12134Post-29 HB Counter7am-7pm12135Post-30 MAB Gate 2 Dumpsite7am-7pm12136Post-31 Emergency Room7am-7pm12137Post-32 Basement Parking7am-7pm12138Post-33 HB roving-1 (G/F)7am-7pm12139Post-34 HB roving-2 (2/F)7am-7pm12140Post-35 Breezeway7am-7pm12141Post-36 HB roving -4(4/F, 5/F)7am-7pm12142Post-37 Stairway no. 67am-7pm12143Post-38 HB Parking -1 7am-7pm12144Post-39 HB Parking -27am-7pm12145Post-40 HB Parking -37am-7pm12146Post-41 HB Parking - 4 7am-7pm12147Post-42 HB X-Ray7am-7pm12148Post-43 Emergency Entrance Gate7am-7pm12149Post-44 MAB Exit7am-7pm12150Post-45 Stairway no. 3 Basement7am-7pm12151Post-46 Annex Entrance-26am-6pm12152Post-47 MAB 8th floor7am-7pm12153Post-48 Emergency Exit Gate7am-7pm12154Post-49 CCTV Operator7pm-7am12155Post-50 HB Frontliner7pm-7am12156Post-51 Hospital Parking - 17pm-7am12157Post-52 Hospital Parking - 27pm-7am12158Post-53 Hospital Entrance7pm-7am12159Post-54 Hospital Counter7pm-7am12160Post-55 Hospital Emergency Room7pm-7am12161Post-56 HB roving-2 (2/F)7pm-7am12162Post-57 Breezeway7pm-7am12163Post-58 HB roving-4 (4/F, 5/F)7pm-7am121POSTHOUR COVERAGEDUTYNO. OF GUARDS64Post-59 Stairway no.67pm-7am12165Post-60 HB-MAB Connecting Bridge 7pm-7am12166Post-61 MAB lobby7pm-7am12167Post-62 MAB- HB roving7pm-7am12168Post-63 MAB 3rd flr7pm-7am12169Post-64 Dormitory 7th floor, MAB7pm-7am12170Post-65 MAB Gate 27pm-7am12171Post-66 Basement Cashier7pm-7am12172Post-67 MAB Annex Entrance (3/F)7pm-7am12173Post-68 MAB Annex roving-27pm-7am12174Post-69 Hospital Roving 67am-7pm12175Post-70 MAB Annex Rear Exit6pm-6am12176Post-71 Housing (Head Guard OIC)7am-7pm12177Post-72 Housing roving guard7am-7pm12178Post-73 Housing roving guard7pm-7am12179Post-74 New ER7am-7pm12180Post-75 New ER Roving7am-7pm12181Post-76 New ER (Night shift)7pm-7am12182Post-77 Head Hub (5/F)7am-7pm12183MAB Annex at One Stop Shop7am-7pm121VI. ManagementRequirements:A. Policy statement underlining the importance of minimizing risks.B. Assigned senior management person in the organization responsible implementing this policy.C. Management assurance that the policy is known by all and that staff have required know-how (trained)D. Provide information that illustrates the training given to employees.Security Manual:PHC has security manual which covers Security Policies and Procedures.A. Security Manpower Requirement1. Manpower should be complete at all times and should cover the seven (7) days operations.Work schedule will strictly be eight (8) hours a day and six (6) working days per week.2. Relievers and augmentation personnel should be available for emergency situations. The provider should automatically deploy relievers in case of absences. Non-deployment of personnel shall be considered as abandonment ofresponsibility by the contractor and shall be ground of penalties and/or termination of contract. Under no circumstances should extension of duty be more than fifty (50%) percent of their regular duty hours.3. Only qualified personnel should be deployed.4. All contractor personnel should have completed related competency exam to determine technical capability to include but not limited to:Neuropsychiatric exams – (INDIVIDUAL)Updated Security Guard License issued PNP – (INDIVIDUAL)City Health Certificate with Chest X-ray report – (INDIVIDUAL)5. All personnel should be properly groomed at standards acceptable to PHC.6. All personnel should know the directory & locations of all departments and offices in PHC.7. All personnel should be trained for emergency and problem escalation procedures)8. Off-duty personnel should not wear uniforms and should not loiter around PHC premises, should not stay on waiting areas, drop-off areas, lounges, etc.Violation will constitute immediate and permanent relief from assignment to PHC.9. All security personnel should comply with and cooperate in the implementation of other programs within PHC.

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