ITSM Platform Review
Sector: Education • Location: Australia
The University of Southern Queensland (UniSQ) is seeking responses for the provision and implementation of a modern Information Technology Service Management (ITSM) platform to support reliable, secure, scalable, and efficient service management across the University. The scope of this procurement includes the supply of the ITSM platform, implementation services, configuration, data migration, sys
- Status
- Closed
- Sector
- Education
- Location
- Australia
- Updated
- 3 Nov 2026
- Source
- queensland
ConstructChat
Ask ConstructChat about ITSM Platform Review
Pick a question to edit it, or write your own.
First answer free · no account
Tender Information FAQ
Tender Information
Participants
| Not available for this record. |
Status
Original status | closed |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | The University of Southern Queensland (UniSQ) is seeking responses for the provision and implementation of a modern Information Technology Service Management (ITSM) platform to support reliable, secure, scalable, and efficient service management across the University. The scope of this procurement includes the supply of the ITSM platform, implementation services, configuration, data migration, system integration, user training, ongoing support, and managed service requirements. The proposed solution must align with industry best practice service management frameworks, including ITIL, and support UniSQ's operational and strategic objectives. UniSQ's objective is to establish an ITSM solution that is cyber security and privacy compliant, integration-ready, and capable of enhancing service reliability, user experience, workflow automation, reporting and analytics, knowledge management, governance, and continual service improvement. The solution should also support UniSQ's broader digital transformation roadmap and future service delivery requirements. |
Original sector | IT & Telecomms |
Location
Country | Australia |
Source
Source | queensland |
URL |
More Details
Record type | Tender |
Sector | Education |
Article published date | 2026-10-25 |
Research
Free account
View all details
You are reading the public part. A free account opens the rest:
- Every detail on this tender
- News and media coverage
- Technical research
Free account · no card · lands you back on this tender
More Education tenders in Australia
- Educationusa Pacific Sport Diplomacy Hub – U.S. College Sports Pathways Initiative
- JLL796-21, 21-CSV-2078 - Court Services Victoria (CSV), Magistrates Courts Wayfinding and Artwork
- DET Salesforce Enterprise Agreement
- Switch to Social Work - Frontline - Academic Partner - Phase 2
- Bendigo Kangan Institute - Hume Tech School - Architectural Services
- EM Document store/EMK Library Managed Services/Swing-DocPublisher/EM Document Store Solution Upgrade/FileRun Migration/FileRun software license. Zycus: DJR112658
- JLL925-23, 23-DE-2225 - Department of Education (DE),Make Good of Level 17, 35 Collins Street, Melbourne
- Automated Briefings and Correspondence (ABC) system