Managed Print Services , Devices , and Print Technology Solutions

2026-11-03

New Hanover County Schools is issuing this Request for Information ( RFI ) to gather information from qualified vendors regarding current and emerging print technologies , managed print services ( MPS ), devices , software , and support models . This RFI is issued for planning and market research purposes only . Responses will assist the organization in understanding available solutions as an existing print and copier lease agreement approaches expiration . This RFI does not constitute a solicitation , does not obligate the organization to issue a subsequent Request for Proposal ( RFP ) or Invitation for Bids ( IFB ), and does not commit the organization to the purchase of any products or services . Minority participation is encouraged . New Hanover County Schools currently operates a mixed fleet of print and multifunction devices supporting administrative and instructional environments . The organization seeks to acknowledge and understand current lease - based solutions while exploring newer print technologies , features , security capabilities , and service models that improve cost transparency , reliability , sustainability , accessibility , and data security . 3 . SCOPE OF INFORMATION REQUESTED : 3 . 1 Print Hardware and Devices : Multifunction devices ( MFPs ), printers , and specialty devices appropriate for varied environments ; Energy efficiency and environmental certifications ; Accessibility features and universal design considerations ; Device lifecycle management and refresh strategies ; 3 . 2 Managed Print Services ( MPS ): Fleet optimization , monitoring , and proactive maintenance ; Automated supply fulfillment and inventory controls ; Service level agreements ( SLAs ), escalation paths , and response times ; Reporting , analytics , and usage dashboards ...

North Carolina

2026-05-08