ManageEngine Service Desk Plus Enterprise Edition

2026-11-03

I . Description of RequirementThis procurement is for ManageEngine Service Desk Plus Enterprise Edition - Subscription Model - Annual Subscription fee for 65 technicians ( 4000 nodes ), P / N 46279 . 31S . This is a software renewal for the Governments current software subscription that is set to expire on 18 April 2026 . The Government intends to procure the above software under a limited competition between the OEM , Zoho ( CAGE : 1KJW4 ) and their authorized distributors . Delivery shall be made to the Naval Air Warfare Center , Lakehurst , NJ . The resultant contract will be a firm - fixed - price contract . II . Solicitation Instructions . ( i ) This is a combined synopsis / solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation ( FAR ) Subpart 12 . 6 , as supplemented with additional information included in this notice . This announcement constitutes the only solicitation ; quotes are being requested and a written solicitation will not be issued . ( ii ) This solicitation is issued as a Request for Proposal ( RFP ) in accordance with FAR Part 12 & FAR Part 13 under solicitation number N68335 - 26 - Q - 0374 . ( iii ) The solicitation documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2024 - 01 . ( v ) The associated North American Industrial Classification System ( NAICS ) code for this procurement is 513210 ( vi ) The specific software for this requirement can be found in the attached CLIN Structure . ( vii ) FOB point is destination as well as inspection and acceptance . Any applicable shipping costs shall be factored into the unit price ( s ) of each item . Do not include a separate line item for shipping charges . ( viii ) FAR 52 . 212 - 1 Instructions to Offerors -- Commercial Products and Commercial Services , is incorporated . ( ix ) FAR 52 . 212 - 2 , Evaluation - Commercial Products and Commercial Services is incorporated .( a ) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government , price and other factors considered . The following factors shall be used to evaluate offers : Award Eligibility and Price . Award Eligibility shall be determined by the following : Demonstration that the Offeror is an authorized distributor of the identified brand name manufacturer . Acceptable demonstration is as follows : Prime level Offerors shall provide written documentation from the Original Equipment Manufacturer that their company or their subcontractor is authorized to distribute the required equipment . If the prime Offeror ' s subcontractor is the authorized distributor , then the prime - level Offeror shall include in the documentation a statement guaranteeing the Government will receive the same benefits when contracting with the prime as if the prime Offeror was the authorized distributor ; ANDOfferor provides an exact match of the part numbers listed in Attachment 001 of this solicitation . If an Offeror does not provide the entire list of equipment , or is not an authorized distributor , the Offeror will be deemed Ineligible for award . If an Offeror does not submit pricing for all the line items identified in the 001 CLIN structure spreadsheet , the Offeror will be deemed Ineligible for award . If the Offeror provides pricing for all the line items identified in the Attachment 001 , and is an authorized distributor , the Offeror will be deemed Eligible for award . An Offeror ’ s Total Evaluated Price will be determined by multiplying the proposed unit prices , by the required quantities identified in each Contract Line Item Number ( CLIN ). For competitive evaluation purposes , the evaluated price for this procurement will be based on a sum of all CLINs . Offerors must provide pricing for all CLINs . All CLINs will be included in the total evaluated price . Each Offeror ’ s offer shall be evaluated to determine if it is complete . In accordance with FAR 15 . 305 ( a )( 1 ), competition establishes price reasonableness . Therefore , when contracting on a firm - fixed - price basis , comparison of the proposed prices will usually satisfy the requirements to perform a price analysis , and a cost analysis need not be performed . Since this will be conducted using competitive procedures , adequate price competition is expected as the basis for determining the fair and reasonableness of the selected Offeror ’ s price . In the event that there is only one satisfactory offer , the Government reserves the right to request additional cost or pricing data as necessary from both the Offeror and subcontractors , and may conduct negotiations with the Offeror , pursuant to FAR 15 . 403 - 4 in order to ensure a reasonable and realistic price . A Competitive Fair and Reasonable Price Determination will be reviewed and approved by the Procuring Contracting Officer . The Competitive Fair and Reasonable Price Determination will establish price reasonableness and determine responsibility ( FAR 9 . 103 ). The Government intends to evaluate proposals and award the contract without discussions as described in FAR 52 . 212 - 1 ( g ); and will evaluate each offer on the basis of the Offeror ’ s initial offer . Therefore , the initial offer shall contain the Offeror ’ s best terms . However , the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary . The Government may reject any or all offers if such action is in the public interest ; accept other than the lowest offer ; and waive informalities and minor irregularities in offers received .( x ) Offerors shall include a completed copy of the provision at FAR 52 . 212 - 3 , Offeror Representations and Certifications - Commercial Items with its offer or a statement that its Representations and Certifications was completed in the System for Award Management ( SAM ). A Subcontracting Plan pursuant to FAR 52 . 219 - 9 , “ Small Business Subcontracting Plan ” shall accompany any proposal which exceeds $ 750 , 000 from a large business . The subcontracting plan should conform to the requirements of FAR 19 . 7 and DFARS 219 . 7 . Small businesses are not required to submit a subcontracting plan . Large businesses who do not submit a subcontracting plan will not be considered for award .( xi ) FAR 52 . 212 - 4 , Contract Terms and Conditions - Commercial Items is incorporated . ( xii ) FAR 52 . 212 - 5 , Contract Terms and Conditions Required to Implement Statutes or Executive Orders – Commercial Items is incorporated in this contract by full text ; the following provisions apply : 52 . 222 - 50 , Combating Trafficking in Persons ( Mar 2015 ). ( xiii ) Additional clauses and provisions and requirements : FAR 52 . 203 - 3 : GratuitiesFAR 52 . 203 - 6 : Restrictions On Subcontractor Sales To The Government ( JUN 2020 ) -- Alternate IFAR 52 . 203 - 12 Limitation On Payments To Influence Certain Federal TransactionsFAR 52 . 203 - 17 Contractor Employee Whistleblower Rights and Requirement To Inform Employees of Whistleblower RightsFAR 52 . 204 - 4 Printed or Copied Double - Sided on Postconsumer Fiber Content PaperFAR 52 . 204 - 7 : System for Award ManagementFAR 52 . 204 - 13 : System for Award Management MaintenanceFAR 52 . 204 - 16 : Commercial and Government Entity Code MaintenanceFAR 52 . 204 - 21 : Basic Safeguarding of Covered Contractor Information SystemsFAR 52 . 204 - 24 : Representation Regarding Certain Telecommunications and Video Surveillance Services or EquipmentFAR 52 . 204 - 27 : Prohibition on a ByteDance Covered ApplicationFAR 52 . 209 - 7 : Information Regarding Responsibility MattersFAR 52 . 223 - 5 : Pollution Prevention and Right - to - Know InformationFAR 52 . 225 - 18 : Place of ManufactureFAR 52 . 225 - 25 : Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran — RepresentationFAR 52 . 227 - 1 : Authorization and ConsentFAR 52 . 227 - 2 : Notice And Assistance Regarding Patent And Copyright Infringement and Certifications . FAR 52 . 229 - 3 : Federal , State And Local TaxesFAR 52 . 232 - 39 : Unenforceability of Unauthorized ObligationsFAR 52 . 232 - 40 : Providing Accelerated Payments to Small Business SubcontractorsFAR 52 . 242 - 13 : BankruptcyFAR 52 . 252 - 2 : Clauses Incorporated By ReferenceDFARS 252 . 203 - 7000 : Requirements Relating to Compensation of Former DoD OfficialsDFARS 252 . 203 - 7002 : Requirement to Inform Employees of Whistleblower RightsDFARS 252 . 203 - 7003 : Agency Office of the Inspector GeneralDFARS 252 . 203 - 7005 : Representation Relating to Compensation of Former DoD OfficialsDFARS 252 . 204 - 7003 : Control Of Government Personnel Work ProductDFARS 252 . 204 - 7007 : Alternate A , Annual Representations and CertificationsDFARS 252 . 204 - 7008 : Compliance With Safeguarding Covered Defense Information ControlsDFARS 252 . 204 - 7009 : Limitations on the Use or Disclosure of Third - Party Contractor Reported Cyber Incident InformationDFARS 252 . 204 - 7016 : Covered Defense Telecommunications Equipment or Services – RepresentationDFARS 252 . 204 - 7017 : Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services – RepresentationDFARS 252 . 204 - 7018 : Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or ServicesDFARS 252 . 209 - 7004 : Subcontracting With Firms That Are Owned or Controlled By The Government of a Country that is a State Sponsor of TerrorismDFARS 252 . 211 - 7003 : Item Unique Identification and ValuationDFARS 252 . 211 - 7008 : Use of Government - Assigned Serial NumbersDFARS 252 . 215 - 7008 : Only One OfferDFARS 252 . 215 - 7013 : Supplies and Services Provided by Nontraditional Defense ContractorsDFARS 252 . 217 - 7026 : Identification of Sources of SupplyDFARS 252 . 225 - 7001 : Buy American And Balance Of Payments Program — BasicDFARS 252 . 225 - 7002 : Qualifying Country Sources As SubcontractorsDFARS 252 . 225 - 7007 : Prohibition on Acquisition of Certain Items from Communist Chinese Military CompaniesDFARS 252 . 225 - 7013 : Duty - Free Entry — BasicDFARS 252 . 225 - 7048 : Export - Controlled ItemsDFARS 252 . 226 - 7001 : Utilization of Indian Organizations , Indian - Owned Economic Enterprises , and Native Hawaiian Small Business ConcernsDFARS 252 . 232 - 7003 : Electronic Submission of Payment Requests and Receiving ReportsDFARS 252 . 232 - 7006 : Wide Area Workflow Payment InstructionsDFARS 252 . 232 - 7010 : Levies on Contract PaymentsDFARS 252 . 243 - 7001 : Pricing Of Contract ModificationsDFARS 252 . 243 - 7002 : Requests for Equitable AdjustmentDFARS 252 . 244 - 7000 : Subcontracts for Commercial Products or Commercial ServicesDFARS 252 . 246 - 7007 : Contractor Counterfeit Electronic Part Detection and Avoidance SystemDFARS 252 . 246 - 7008 : Sources of Electronic PartsAdditional requirements : Quotes are due by 4 : 00pm EST , 05 February 2026 to Eric Daly at eric . m . daly6 . civ @ us . navy . mil and Andrew Kolpack at andrew . j . kolpack . civ @ us . navy . mil . Quotes must be valid for45 daysto be considered . Quotes must be submitted to Notice ID N68335 - 26 - Q - 0386 to be considered . Please see attachments for the Parts List . All proposals shall meet all requirements as outlined in the attached Parts List . Proposals shall include price , be “ FOB : Destination ”, with inspection and acceptance at “ destination .” Please note that the offeror ’ s SAM . gov entity registration needs to be active at the time of proposal submission through award in order for the offeror to be able to receive an award . Hard copies of this Combined Synopsis / Solicitation and Amendments will NOT be mailed to the contractors . The Government will accept only electronic proposals . Updates : 1 / 21 / 2026 : 45 day quote validity requirement added . 1 / 22 / 2026 : QA document updated to specify requirement of 4 , 000 nodes . 5 , 000 node option is acceptable only if 4 , 000 is unavailable . Current version of document is titled QA_Updated .

New Jersey

2026-04-29