Mitel Software and Maintenance
Sector: Road • Location: United Kingdom
Source: Open Contracting Data Standard (OCDS)
This agreement covers the maintenance and support of the Wales Genomic Health Centre’s Mitel MiVoice MXOne telephony system, including approximately 300 extensions, a virtual MXOne server, an AudioCodes Session Border Controller, and an onsite media gateway. The contract ensures continuity of essential NHS telephony services through a resilient 24/7 support model, guaranteed response and fix times
- Status
- Closed
- Sector
- Road, Education
- Location
- United Kingdom
- Updated
- 3 Nov 2026
- Source
- Open Contracting Data Standard (OCDS)
ConstructChat
Ask ConstructChat about Mitel Software and Maintenance
Pick a question to edit it, or write your own.
First answer free · no account
Tender Information FAQ
Tender Information
Participants
| Not available for this record. |
Status
Original status | complete |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | This agreement covers the maintenance and support of the Wales Genomic Health Centre’s Mitel MiVoice MXOne telephony system, including approximately 300 extensions, a virtual MXOne server, an AudioCodes Session Border Controller, and an onsite media gateway. The contract ensures continuity of essential NHS telephony services through a resilient 24/7 support model, guaranteed response and fix times, comprehensive system documentation, cybersecurity assurances, structured escalation processes, and detailed reporting. The agreement is to be awarded via the RM6116 Lot 4b framework (Wavenet – SO320), providing a fully compliant and efficient route to secure a specialist supplier with the required technical expertise to maintain and support the current telephony infrastructure |
Location
Country | United Kingdom (UK) |
Source
Source | Open Contracting Data Standard (OCDS) |
URL |
More Details
Record type | Tender |
Sector | Road, Education |
Article published date | 2026-04-02 |
Research
Free account
View all details
You are reading the public part. A free account opens the rest:
- Every detail on this tender
- News and media coverage
- Technical research
Free account · no card · lands you back on this tender
More Road tenders in United Kingdom
- 2024-01-05 09:00 - QBE129 Haverhill to Riverwalk School, Bury St Edmunds
- Tender for Play Area Works within the Borough of Ards and North Down
- OSPAR Relational Database for the implementation of Recommendations on the List of threatened and/or declining habitats and species
- QSB209, 0900 2024-01-04, Bury St Edmunds to Olive AP Academy, Stowmarket (4 seated vehicle)
- ID 6246207 - SEUPB - Information Services - Data Protection Officer Advisory Services
- T26-074CAP PEACEPLUS War Memorials Contractors Combined PQQ ITT Reissue
- 2026-05-07 09:00 - QBE393 Haverhill to Reboot Bury St Edmunds
- QIP066 09:00 2026-05-26 Shotley, Suffolk to Haughley Suffolk & Norwich Road, Ipswich, Suffolk