Mobility Equipment Maintenance and Repair Services

2026-11-03

INTRODUCTION / SERVICES A . Contractor shall provide services , as specified , to California Department of Veterans Affairs , ( CalVet ). Contractor shall provide services at the Veterans Home of California - Yountville ( Home ), located at 100 California Drive , Yountville , CA 94599 . Contractor shall provide all labor , materials , staff , transportation , license , permits , and every other item of expense necessary , unless otherwise stated , to provide Mobility Equipment Repair Services . Services shall be provided at the Home or at the vendor ’ s place of business , upon request and in compliance with the terms of this Agreement . B . All work shall be coordinated and approved by the CalVet Contract Manager or designated representative . Services shall be performed during standard business hours , 7 : 00 a . m . to 3 : 30 p . m ., Monday through Friday , unless otherwise specified . No work is to be performed on State holidays or on an overtime basis unless prior approval is received in writing from the CalVet Contract Manager , prior to this work taking place . Any services performed outside the scope of this Agreement or not approved by the CalVet Contract Manager , or designated representative , will be at the sole risk and expense of the Contractor . C . Contractor must be able to perform the tasks associated with providing services under the scope of their license . Contractor will provide services in accordance with federal and state laws and regulations and CalVet policies . EQUIPMENT A . The following equipment is included , but not limited to , in this Agreement : Make Model Make Model Ki Catalyst Invacare TDX SP Ki Liberty Quantum Q6 Ki Focus Pride Maxima Golden GC240 Pride Victory Golden GC340 Pride Jazzy Golden GC440 Drive Blue Streak CONTRACTOR ’ S RESPONSIBILITIES The Contractor shall provide maintenance and repair services on an on - call basis upon request and authorization by the CalVet Contract Manager or designee . Nothing in this Agreement shall be construed as a guarantee of minimum service hours , service frequency , or volume of work . A . MAINTENANCE AND REPAIR SERVICE 1 . The Contractor shall provide maintenance and repair services to ensure all equipment remains fully operational and in compliance with applicable manufacturer specifications and regulatory requirements . Services may include , but are not limited to : Maintenance Services • Routine inspection , adjustment , lubrication , and testing • Preventive maintenance checks , when requested by the Home • Maintaining appropriate stock levels of commonly used parts • Maintaining organization and functionality of the wheelchair repair shop and inventory Repair Services • Assessment and diagnosis of malfunctioning equipment • Performance of diagnostic procedures • Repair of power and manual mobility equipment All parts requiring replacement shall be provided in accordance with Section 5 , Parts Replacement . 2 . Contractor Availability ( Not a Guaranteed Schedule ) The Contractor shall make personnel available to respond to service requests up to three ( 3 ) days per week , in increments of up to four ( 4 ) hours per day , as requested by the State . Specific service dates and times shall be scheduled only upon request and must be approved in advance by the CalVet Contract Manager . The State is not obligated to utilize the maximum available service time in any given week . 3 . Service Hours and Access Every effort shall be made to perform services during normal business hours . Services shall not be performed on State holidays unless approved in advance in writing by the CalVet Contract Manager . The State may , at its discretion , authorize access during non - business hours when necessary . Non - emergency services performed outside of normal business hours must be approved in advance in writing by the CalVet Contract Manager .

California

2026-05-10