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NHS24 Workforce Management Solution

Location: Scotland

Source: Public Contracts Scotland

Tender
Open

NHS 24 is seeking to establish a single-supplier Framework Agreement for the provision of a cloud-based Workforce Management (WFM) Software-as-a-Service solution and associated implementation, integration, data migration, training, support, maintenance and related professional services.The Framework will support replacement of NHS 24’s existing WFM solution and will be available for use by NHS 24

Status
Closed
Location
United Kingdom
Updated
3 Nov 2026
Source
Public Contracts Scotland

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Tender Information

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The tender “NHS24 Workforce Management Solution” is a tender record in Taiyo. It is issued for works, goods, or services related to Scotland.

Participants

Not available for this record.

Status

Original status

open

Taiyo status

Closed

Taiyo last update

2026-11-03

Contact

Not available for this record.

Description

Description

NHS 24 is seeking to establish a single-supplier Framework Agreement for the provision of a cloud-based Workforce Management (WFM) Software-as-a-Service solution and associated implementation, integration, data migration, training, support, maintenance and related professional services.The Framework will support replacement of NHS 24’s existing WFM solution and will be available for use by NHS 24 and the Scottish Ambulance Service as named participating authorities. NHS 24 is the intended initial call-off customer. The Scottish Ambulance Service is included on a non-commitment basis and may, at its discretion, enter into a call-off contract during the term of the Framework.The solution must support 24/7 workforce planning and operational management, including forecasting, scheduling, rostering, leave management, reporting, integration with relevant operational and business systems, mobile/self-service access, security, data protection, service management and ongoing support.CPV: 48000000, 48000000, 48100000.

Location

Country

United Kingdom (UK)

Source

Source

Public Contracts Scotland

URL

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Record type

Tender

Article published date

2026-07-07

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