On - Call Plumbing Services

2026-11-03

The Scope of Services includes inspections , maintenance , repairs , and / or installations of plumbing systems , components , and fixtures as required by the City ’ s service requests . The contractor ( s ) shall provide all labor , equipment , and materials necessary to satisfactorily complete the project . This is an on - demand contract . Annual quantities on the quote schedule are for price comparison and are estimates only . Quantities will vary depending upon need . Types of services shall include but not be limited to : • Water service lines and valves from the meters to the facilities • Domestic water piping throughout the facilities • Commercial and residential grade toilets , urinals , flush valves , sinks , showers , faucets , floor drains , and associated connections and piping • Sanitary waste piping within the facilities • Gas and electric water heaters • Electric water coolers • Outdoor and indoor drinking fountains • Sewer line repair , inspection , and unclogging • Kitchen equipment connections for gas and water lines • Miscellaneous and general plumbing items • Welding of piping and piping connections • Water features SERVICE CALLS ON A TIME AND MATERIAL BASIS • The Contractor ( s ) shall be available on a 24 hour / 7day per - week basis and shall respond to service requirements . The Contractor shall provide all of the transportation , equipment , labor , parts , and materials needed to complete necessary repairs due to service calls . • Compensation to the Contractor for service call responses will be based on the hourly labor rates provided in the quote for the Contract , the actual cost of parts plus a percentage markup indicated in the same quote ( but not to exceed 15 %), and a fixed trip charge when applicable . Hours shall be calculated daily from the time the Contractor ’ s personnel arrives at a service location until the person leaves the site . Travel time to and from the location will not be compensated , and travel time away from the service location will not be compensated on an hourly basis . However , one Service Call Charge of a fixed amount may be added to a service call to cover all travel time , including time away from the service site to pick up parts or materials . Overtime labor rates may be charged for time outside of the “ normal hours ” specified in the quote . Parts must be itemized and billed at actual cost plus the predetermined markup . The Contractor also agrees that it will provide documentation of costs for parts and materials upon request of the City . This is accomplished by attaching the itemized invoice . Subcontractor services when authorized by the City shall be billed at cost plus the same mark - up utilized for parts and materials . Sub - contractor costs must be documented . The contractor shall be trained and shall provide trained personnel to perform this type of service . • As noted above , the City will not pay the hourly labor rate for time to travel to and from the service site or away from the service location to pick up parts and / or materials . Instead , compensation may include one Service Call Charge per service call to cover any travel time . This amount will be a flat fee charged in lieu of hourly time . Example : Repair personnel shows up on job 9 : 00 AM checks out the problem and discovers that he needs to replace a part that he does not have on his service vehicle . He leaves the job site at 10 : 00 AM , picks up the part , and returns to the job site at 11 : 30 AM . He completes the repair at 12 : 30 PM . Billable costs at the hourly rate are from 9 : 00 – 10 : 00 and 11 : 30 – 12 : 30 , and there is one Service Call Charge . If an additional technician or technicians are required to perform the work , there is still only one Service Call Charge . • Regular hourly rates apply for services performed from 7 : 00 a . m . to 5 : 00 p . m ., Monday through Friday . Overtime hourly rates apply for services performed after hours ; weekends and holidays . Recognized holidays : New Year ’ s Day , Memorial Day , Independence Day , Labor Day , Thanksgiving Day , and Christmas Day . • The contractor will typically be expected to use one technician for a routine service call . If the contractor anticipates using more than one technician for the service , the contractor shall obtain prior approval from the City representative before committing to the use of additional staff . • Materials and parts supplied shall be new , of a quality conforming to current engineering and manufacturing standards , free of defects , and suitable for the intended use . The City reserves the right to provide materials , parts , and supplies for any authorized work item . Any material purchased by the contractor and not used shall be returned to the appropriate city representative . Materials required will be listed on the invoice when submitted and charged at the stated percentage of mark - up over the contractor ’ s cost . The contractor agrees to provide documentation of costs for parts and materials upon request .

Georgia

2026-04-29