Professional Development Training Service Platform

2026-11-03

3 . 1 The Licensor agrees to provide to MDHS a SaaS based Professional Development Training Services Platform system and associated deliverables as described in this Agreement . While the scope of work for this project is defined by the contract documents set forth herein in the article titled “ Entire Agreement ”, a summary of such work is outlined in Article 3 . 2 below . 3 . 2 Licensor shall be responsible for the following : Ensuring that all deliverables are complete and accepted by MDHS pursuant to a mutually agreed upon project work plan ; Tracking date sensitive items to ensure timely updates ; Acknowledging that the Content is and shall remain the sole and exclusive property of MDHS . Further , Licensor acknowledges that the Content may contain PII and Licensor agrees to maintain the confidentiality of the Content and shall not make the Content publicly available except as may be necessary in performing the SaaS Services or to comply with applicable laws . Upon the termination or expiration of this Agreement , Licensor shall provide such Content in its possession to MDHS pursuant to a mutually agreed upon release schedule and in a format acceptable to MDHS ; Working with MDHS to achieve access rates that meet MDHS ’ s needs ; Providing security for the site that is agreeable to MDHS with Licensor responsible for all necessary equipment and software related to security ; Maintaining the accessibility of the site twenty - four ( 24 ) hours a day , seven ( 7 ) days a week at an uptime rate of 99 . 98 % or greater , subject to the limitations set forth in this Agreement , including but not limited to , those in Article 4 . 4 ; Completing daily backups of the site ; Notifying MDHS at least three ( 3 ) business days prior to any anticipated service interruption , with said notice containing a general description of the reason for the service interruption ; Proposing and adhering to a disaster recovery plan and providing access to such plan to the State , all at Licensor ’ s expense ; Participating with MDHS in disaster recovery planning and testing based on a mutually agreed upon schedule ; Maintaining the confidentiality of the information entered ; Providing MDHS access to all of the technical information concerning operation of the Professional Development Training Services Platform system , including but not limited to , server specifications , Internet connection information , personnel requirements , and software implementations ; Identifying any commercially available software , by vendor and version number , integrated into the Applications and describing the particular functionality of any software that is proprietary to the Licensor ; Maintaining the host site , with the cost for such support , maintenance , and hosting for years following the initial three ( 3 )- year period not increasing annually beyond three percent ( 3 %) or the percent increase in the consumer price index for all Urban Consumers , US City Average ( C . P . I .- U ) for the preceding year , whichever is less ; Providing 24x7x365 support of the site ; Providing redundant internet connections ; Providing Transport Layer Security (“ TLS ”) secure server support ; Maintaining sufficient bandwidth and server capacity to meet MDHS ’ s and Active Users ’ demand as it may fluctuate and increase during the term of this Agreement , and ; Ensuring that all Licensee data remains within the continental United States ; Partitioning Licensee ’ s data from other customer data so Licensee ’ s access is not impaired due to e - discovery , seizure , or the like , and Ensuring that upon termination or expiration of this Agreement that transition from the Licensor to MDHS or to a successor host will be accomplished at no expense to MDHS .

Mississippi

2026-04-29