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Provision of a Case Management and Reporting Solution and Related Services

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Source: Office of Government Procurement, Ireland

Tender
Unknown

The focus for the procurement is on the delivery of a solution (referred to as CMS or Case Management System) based on a pre-existing platform/solution that is capable of being readily configured to meet the specific needs of Fiosrú , which will replace the existing systems to provide Fiosrú with a modern platform that not only supports the management of cases but also strengthens the organisation

Status
Unknown
Sector
Government, Broadband
Location
Ireland
Updated
3 Nov 2026
Source
Office of Government Procurement, Ireland

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Tender Information

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The tender “Provision of a Case Management and Reporting Solution and Related Services” is a tender record in Taiyo, linked to the Government sector. It is issued for works, goods, or services related to Ireland.

Participants

Not available for this record.

Status

Original status

unknown

Taiyo status

Unknown

Taiyo last update

2026-11-03

Contact

Not available for this record.

Description

Description

The focus for the procurement is on the delivery of a solution (referred to as CMS or Case Management System) based on a pre-existing platform/solution that is capable of being readily configured to meet the specific needs of Fiosrú , which will replace the existing systems to provide Fiosrú with a modern platform that not only supports the management of cases but also strengthens the organisation's ability to meet its strategic priorities of dealing with complaints in a timely, efficient and effective manner and promoting confidence in the process for resolving complaints and in investigations. The Case Management System will allow for the generation of key, accurate reports that will inform the organisation of its efficiency but also will identify trends and patterns in complaint types.

Location

Country

Ireland

Source

Source

Office of Government Procurement, Ireland

URL

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Record type

Tender

Sector

Government, Broadband

Article published date

2026-11-02

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