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Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software

Sector: Mass Transit • Location: United Kingdom

Source: Open Contracting Data Standard (OCDS)

Tender
Active

The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •

Status
Bidding
Sector
Mass Transit, Rail
Location
United Kingdom
Updated
3 Nov 2026
Source
Open Contracting Data Standard (OCDS)

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Tender Information

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The tender “Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software” is a tender record in Taiyo, linked to the Mass Transit sector. It is issued for works, goods, or services related to United Kingdom.

Participants

Not available for this record.

Status

Original status

active

Taiyo status

Bidding

Taiyo last update

2026-11-03

Contact

Not available for this record.

Description

Description

The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •Gain real-time insight into customer behaviour to improve campaign effectiveness. Simplify planning, execution, and optimisation across channels, replacing fragmented tools The procurement will be conducted under the Procurement Act 2023 using the Competitive Flexible Procedure.

Location

Country

United Kingdom (UK)

Source

Source

Open Contracting Data Standard (OCDS)

URL

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Record type

Tender

Sector

Mass Transit, Rail

Article published date

2026-06-02

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