Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software
Sector: Mass Transit • Location: United Kingdom
Source: Open Contracting Data Standard (OCDS)
The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •
- Status
- Bidding
- Sector
- Mass Transit, Rail
- Location
- United Kingdom
- Updated
- 3 Nov 2026
- Source
- Open Contracting Data Standard (OCDS)
ConstructChat
Ask ConstructChat about Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software
Pick a question to edit it, or write your own.
First answer free · no account
Tender Information FAQ
Tender Information
Participants
| Not available for this record. |
Status
Original status | active |
Taiyo status | Bidding |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •Gain real-time insight into customer behaviour to improve campaign effectiveness. Simplify planning, execution, and optimisation across channels, replacing fragmented tools The procurement will be conducted under the Procurement Act 2023 using the Competitive Flexible Procedure. |
Location
Country | United Kingdom (UK) |
Source
Source | Open Contracting Data Standard (OCDS) |
URL |
More Details
Record type | Tender |
Sector | Mass Transit, Rail |
Article published date | 2026-06-02 |
Research
Free account
View all details
You are reading the public part. A free account opens the rest:
- Every detail on this tender
- News and media coverage
- Technical research
Free account · no card · lands you back on this tender
More Mass Transit tenders in United Kingdom
- Oxford Road Improvements and Oxford Parkway Master Plan
- Bus Services Framework
- Specialist Vehicles (1347)
- Drainage
- Bus shelter replacement, maintenance and refurbishment of bus shelters and associated public transport infrastructure service
- GMCA2118 Support for Appraisal of Good Growth Fund Applications
- Wales CEFA Lot 1 (Tunnels) & Lot 2 (Structures) - Direct Call off
- TPT519 - Asset Management / Maintenance of Station Information & Security Systems (SISS)
