RFQ-CONNECTIVITY SUPPORT RENEWAL 2026
Bids closed Nov 2025 · United Arab Emirates
Source: Abu Dhabi Government Procurement Gateway, UAE
The Department of Government Enablement (DGE) seeks to establish a comprehensive one-year Hardware and Software Support Agreement with a qualified Service Provider. The objective is to ensure uninterrupted support, renewals, availability, and service continuity across DGE’s mission-critical IT infrastructure—including Connectivity Devices, Network management toolsets—as listed in the Bill of Quant
- Status
- Closed
- Sector
- Government
- Location
- United Arab Emirates
- Updated
- 3 Nov 2026
- Source
- Abu Dhabi Government Procurement Gateway, UAE
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Tender Information
Participants
| Not available for this record. |
Status
Original status | closed |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | The Department of Government Enablement (DGE) seeks to establish a comprehensive one-year Hardware and Software Support Agreement with a qualified Service Provider. The objective is to ensure uninterrupted support, renewals, availability, and service continuity across DGE’s mission-critical IT infrastructure—including Connectivity Devices, Network management toolsets—as listed in the Bill of Quantities (BOQ). The selected Service Provider shall take complete responsibility for ensuring all Connectivity assets are covered under valid OEM support contracts and managed in accordance with industry best practices. The engagement requires a proactive and structured support approach, including timely fault resolution, periodic audits, performance reporting, and escalation management. The Service Provider must demonstrate strong technical capabilities and prior experience in managing complex Network environments. They will be expected to act as a trusted advisor to DGE, ensuring the Connectivity infrastructure is consistently available, secure, and compliant throughout the contract period |
Location
Country | United Arab Emirates (UAE) |
Source
Source | Abu Dhabi Government Procurement Gateway, UAE |
URL |
More Details
Record type | Tender |
Sector | Government |
Article published date | 2025-11-01 |
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