RFR 270131 Linen and Laundry Services for the DPH Hospital System

2026-11-03

A . The Department of Public Health seeks proposals from qualified vendors who can provide linen and laundry services . Vender to own and supply all linen and equipment required to carry out the terms of the agreement . Linen Management and exchange cart system to be included in processing costs . B . Linen and Laundry services should be calculated on a per pound cost and will include the two ( 2 ) categories of items listed below ( flatwork & rough dry ) and the third category on a per piece cost ( additional items ). FLATWORK – requirements washed , dried , ironed and folded Flat Sheets Draw Sheets Stretcher Sheets Crib Sheets Pillow Cases ROUGH DRY – requirements washed , dried , and folded Bath Towels OR Towels Dish Towels Bath Blankets Thermal Blankets Patient Gowns Mammography Gown Pajama Pants Bath Robes Wash Cloths Knitted Fitted Sheets Incontinent Pads ( under pad ) Bibs Angel Sliders Scrub Pants Scrub Tops Cloth Laundry Bags ADDITIONAL ITEMS – requirements washed , dried , pressed , on hangers and covered with plastic ( Facility / Program Owned Items ) Cubicle Curtains Window Drapes Scrub Tops Scrub Pants Lab coats Uniforms This list can be added to as needs arise at any time during this procurement . EXCHANGE CART SIZE AND SPECIFICATIONS 62 inches wide 69 inches height includes casters 23 . 5 inches depth 18 inches between solid fixed shelves Solid cart on top , bottom and three ( 3 ) sides Front flap made out of an antibacterial vinyl Industrial type caster and all wheel move Metal frame with solid cover and step - on foot pedal 35 inches height by 18 . 5 inches wide with casters The Hospital reserves the right to add / subtract Laundry and Linen Services to Campus Programs anytime during the life of this contract . Linen processing Weight verification and / or a joint count may be required for each receipt and release of laundry . Both a Facility and Vendor representative will sign verification tickets , furnished by the Vendor . A copy of each ticket must be retained by the Vendor for the facility / Program . Provision of pre - packed unit exchange carts filled at the laundry by vendor employees Vendor to provide facility and / or program with monthly linen usage data reports by the 10th of the following month . Vendor shall supply all exchange carts , soiled linen transport carts , laundry hampers , cloth laundry bags and plastic soiled linen liners . Vendor shall ensure that all carts are clean and maintained . Vendor shall submit as part of the response evidence of an Equipment Preventative Maintenance Program . Delivery of clean exchange carts / bulk linen and soiled linen pick - up shall be made to the facility and / or program as outlined in Facility Requirements section . Facility and / or program owned lost or damaged articles while under the Vendor ’ s control must be replaced at the Vendor ’ s expense . As part of the response the Vendor must describe the procedure to be used to ensure the security of the facility and / or program owned items while under the Vendor ’ s jurisdiction . Vendors shall participate in any complete or partial linen inventory as scheduled by the Facility and / or program . Full operations must commence on July 1 , 2021 . Vendors must ensure the availability of a labor force sufficient to meet the requirement of this RFR . As part of the response the Vendor must identify , by name and address , a back - up production plant and / or contingency plans the Contractor will implement , at no additional cost , in the event of a failure at a Contractor ’ s primary plant . If the plant and / or plans involve another company , the vendor must include a copy of the letter of agreement with the other company . Vendor must list the type and quantity of equipment , plant locations and washer / dryer capacity to be used for providing the linen and laundry services specified in this RFR as part of the response . Vendor must provide evidence of linen infusion quarterly . Vendor must be in compliance with all regulations and standards set forth by the Massachusetts Department of Public Health ( DPH ), The Joint Commission ( TJC ), Centers for Medicare and Medicaid Services ( CMS ) and the Occupational Safety and Health Act ( OSHA ) at all times during the term of this contract . Vendors must provide in - service education to the facility and / or program staff as relative to linen usage , loss containment and security as determined by each individual facility / program . Vendor to provide facility and / or program the right to unscheduled site visits to Vendors plants of operation during the terms of this contract . Vendors email weekly invoices to each individual facility / program .

Massachusetts

2026-05-02