Robotic Process Automation and ServiceNow Resourcing Framework Agreement
Sector: Commercial • Location: United Kingdom
Source: Open Contracting Data Standard (OCDS)
Lot 1 - Robotic Process Automation Resourcing The future supplier will be expected to provide an accredited Blue Prism Developer and a Business operational support function to support the design, development, administration, management and implementation of automation workflows and IT service enhancements within Post Office, ensuring efficient operations and scalability. It also involves maintaini
- Status
- Prospective
- Sector
- Commercial, Residential
- Location
- United Kingdom
- Updated
- 3 Nov 2026
- Source
- Open Contracting Data Standard (OCDS)
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Tender Information
Participants
| Not available for this record. |
Status
Original status | planned |
Taiyo status | Prospective |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | Lot 1 - Robotic Process Automation Resourcing The future supplier will be expected to provide an accredited Blue Prism Developer and a Business operational support function to support the design, development, administration, management and implementation of automation workflows and IT service enhancements within Post Office, ensuring efficient operations and scalability. It also involves maintaining and managing POL's estate of automations, ensuring they operate seamlessly while following industry-standard development life cycle management and administration management practices. This includes providing augmented resource to support the POL Robotics team as well as operational support covering: • Database maintenance including archiving • Service account management • Monitoring and alerts • Incident management • Patch management • Application support • Windows Infrastructure support Lot 2 - ServiceNow Resourcing Improve the quality, cost and agility when sourcing technical resource for the ServiceNow platforms. Establish a panel of suppliers with contracts, costs and KPIs pre agreed to enable business resourcing needs to be fulfilled at pace. This requirement covers a number of overall scenarios - Post Office Platform Team BAU Resource Augmentation - longer term needs - Post Office Project Team Resource Augmentation - Outcome based delivery |
Location
Country | United Kingdom (UK) |
Source
Source | Open Contracting Data Standard (OCDS) |
URL |
More Details
Record type | Tender |
Sector | Commercial, Residential |
Article published date | 2026-06-02 |
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