Service Centre & Associated Trade Services
Sector: Government • Location: New Zealand
Source: New Zealand Government Electronic Tenders Service (GETS)
This Request for Proposal (RFP) relates to the procurement of an outsourced service centre and associated trade services as a key component of New Zealand Post’s (NZ Post’s) new service delivery model. The objective of this procurement is to establish a strategic partner capable of providing a nationwide solution for the management and delivery of reactive maintenance services across NZ Post’s pro
- Status
- Closed
- Sector
- Government
- Location
- New Zealand
- Updated
- 3 Nov 2026
- Source
- New Zealand Government Electronic Tenders Service (GETS)
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Tender Information
Participants
| Not available for this record. |
Status
Original status | closed |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | This Request for Proposal (RFP) relates to the procurement of an outsourced service centre and associated trade services as a key component of New Zealand Post’s (NZ Post’s) new service delivery model. The objective of this procurement is to establish a strategic partner capable of providing a nationwide solution for the management and delivery of reactive maintenance services across NZ Post’s property asset network.The successful provider will be responsible for delivering a 24/7 service centre function, including fault triage, work order creation, contractor coordination, and end-to-end maintenance delivery through an established and reliable network of trade partners across New Zealand. These services are critical to maintaining service continuity, operational performance, health and safety outcomes, and a positive customer and employee experience. |
Location
Country | New Zealand |
Source
Source | New Zealand Government Electronic Tenders Service (GETS) |
URL |
More Details
Record type | Tender |
Sector | Government |
Article published date | 2026-10-23 |
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