Student Telehealth & Behavioral Support Services

2026-11-03

The Allentown School District ( ASD ) is seeking a qualified vendor to provide a school - based and at - home telehealth platform for mental health services . The goal is to provide evidence - based clinical care via a solution - focused model to improve students ' social - emotional , attendance , and academic outcomes . The selected vendor shall provide a comprehensive , turnkey telehealth solution designed to deliver evidence - based clinical mental health services to the entire student population of the Allentown School District ( ASD ). The service model must be " built with and for schools ," ensuring seamless flexibility for care delivery both within the school building and at the student ’ s home . To maintain equitable access , all clinical services must be provided at no cost to families and must be available regardless of whether the services can be billed to a third - party insurance provider . To match the current service level , the selected vendor must provide : Clinical Service Delivery & Protocol • Evidence - Based Intervention : The vendor must implement a solution - focused clinical model , such as the HEART ( Early Assessment , Response , and Treatment ) protocol , to deliver mental health care . • Provider Qualifications : All services must be rendered by diverse , multilingual clinicians who hold active professional licensure in the Commonwealth of Pennsylvania . • Access Timelines : The vendor is required to have locally licensed providers available to begin treatment within 15 days of a referral from a parent or school staff member . • Consent Management : Care must only be initiated following a formal referral and the acquisition of documented parental or caregiver consent . Care Coordination & Long - Term Support • Continuity of Care : The vendor shall work directly with students and families to identify cases where mental health needs are long - term in nature . • Community Partnerships : The vendor must forge active partnerships with local Allentown community providers to facilitate " transition of care " plans for students requiring intensive , in - person , or specialized longitudinal support . Technology , Equipment , and Training • Hardware Provision : The contract must include the provision of all necessary technology and equipment for every school site within the District . • Platform Versatility : At - home services must be compatible with any internet - enabled device to ensure students can access care outside of school hours . • Professional Development : The vendor shall provide initial and ongoing training and technical support for ASD staff to ensure effective referral workflows and platform utilization . Data Integration and MTSS Alignment • MTSS Integration : The platform must provide tools and data that support the District ’ s Multi - Tiered Systems of Support ( MTSS ) framework . • Outcome Reporting : The vendor must provide clinical outcomes data demonstrating significant reductions in screening scores for anxiety and depression ( benchmarked at a 70 % success rate ). • Regulatory Compliance : All data sharing , referral tracking , and progress monitoring must be conducted through strictly HIPAA and FERPA - compliant measures .

Pennsylvania

2026-05-09