Support and Maintenance of NTA Dedicated Standalone ServiceNow Instances
Sector: Commercial • Location: Ireland
Source: TED Europa
The National Transport Authority (NTA) is seeking tenders from suitably qualified and experienced ServiceNow Elite Partners for the provision of support, maintenance, development, licensing, hosting and associated professional services for the Authority’s dedicated standalone ServiceNow instances. The successful Tenderer will be required to provide a comprehensive managed service covering platform
- Status
- Closed
- Sector
- Commercial, Broadband, Telecommunications, Residential
- Location
- Ireland
- Updated
- 3 Nov 2026
- Source
- TED Europa
ConstructChat
Ask ConstructChat about Support and Maintenance of NTA Dedicated Standalone ServiceNow Instances
Pick a question to edit it, or write your own.
First answer free · no account
Tender Information FAQ
Tender Information
Participants
| Not available for this record. |
Status
Original status | contract notice |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | The National Transport Authority (NTA) is seeking tenders from suitably qualified and experienced ServiceNow Elite Partners for the provision of support, maintenance, development, licensing, hosting and associated professional services for the Authority’s dedicated standalone ServiceNow instances. The successful Tenderer will be required to provide a comprehensive managed service covering platform support and maintenance, system administration, configuration and development services, upgrades and releases, incident and problem management, security and governance, reporting, training, licensing management, integrations with third-party systems and transition services. The contract will support the ongoing operation, maintenance and enhancement of the NTA’s ServiceNow environment and facilitate future platform developments and service improvements. The Services may include the provision of specialist ServiceNow resources and consultancy services as required throughout the contract term. Full details of the requirements are set out in the procurement documentation. The initial contract term is two years, with the option to extend for up to three additional periods of one year each, giving a maximum contract term of five years. Interested parties are invited to tender for this contract. While the Authority estimates the total value of this contract over its maximum term to be €5,242,299, it reserves the right to spend up to €6,552,874 to accommodate additional requirements, unforeseen demand and any permissible variations during the contract term. |
Original sector | IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, Software package and information systems, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, Software package and information systems, IT services: consulting, software development, Internet and support, Software package and information systems, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, Software package and information systems, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, Software package and information systems, Software package and information systems, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, Software package and information systems, Software package and information systems, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support |
Location
Country | Ireland |
Source
Source | TED Europa |
URL |
More Details
Record type | Tender |
Sector | Commercial, Broadband, Telecommunications, Residential |
Article published date | 2026-10-05 |
Research
Free account
View all details
You are reading the public part. A free account opens the rest:
- Every detail on this tender
- News and media coverage
- Technical research
Free account · no card · lands you back on this tender
More Commercial tenders in Ireland
- 25/055 - Provision of Survey, Design, Installation and Maintenance and Remote Monitoring of Security Systems
- Effective Personal Productivity Programme
- Call for Tender to deliver Level 8 Certificate in Work and Organisational Leadership programme
- BA in Applied Leadership and People Management
- Supply of Branded Stationery and Merchandise - Ireland’s Presidency of the Council of the European Union 2026
- Training and Development Programme 2026 -2028
- Delivery of a Training Programme in Personal and Management Coaching for IRD Duhallow Skillnet
- RFT for Leadership and Change Management Training Programme