T-Metrics Acd Limited Sources Justification And Approval
Sector: Government • Location: Charlotte, North Carolina, United States of America
Source: SAM.gov
The Department of the Air Force requires continued acquisition of the T-Metrics Automatic Call Distribution (ACD) Console Extended Hours Software Subscription to sustain enterprise call routing capabilities across active duty Air Force installations. This requirement includes all software licenses, extended hours support, maintenance, updates, and access to the proprietary intellectual property (I
- Status
- Closed
- Sector
- Government, Aerospace & Defense, Hospital, Commercial, Residential
- Location
- Charlotte, North Carolina, United States of America
- Updated
- 3 Nov 2026
- Source
- SAM.gov
ConstructChat
Ask ConstructChat about T-Metrics Acd Limited Sources Justification And Approval
Pick a question to edit it, or write your own.
First answer free · no account
Tender Information FAQ
Tender Information
Participants
| Not available for this record. |
Status
Original status | justification |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | The Department of the Air Force requires continued acquisition of the T-Metrics Automatic Call Distribution (ACD) Console Extended Hours Software Subscription to sustain enterprise call routing capabilities across active duty Air Force installations. This requirement includes all software licenses, extended hours support, maintenance, updates, and access to the proprietary intellectual property (IP) necessary to operate, configure, and integrate the ACD platform within existing Air Force medical and telecommunications environments. The ACD capability is a mission critical telecommunications function that queues, routes, and prioritizes incoming calls to the next available, qualified agent or call tree. This service is essential to maintaining uninterrupted call handling for the Air Force Medical Operations Agency (AFMOA) and ensuring operational readiness across supported locations. |
Original sector | Information |
Location
Country | United States of America (USA) |
State | North Carolina |
City | Charlotte |
Source
Source | SAM.gov |
URL |
More Details
Record type | Tender |
Sector | Government, Aerospace & Defense, Hospital, Commercial, Residential |
Article published date | 2026-04-14 |
Research
Free account
View all details
You are reading the public part. A free account opens the rest:
- Every detail on this tender
- News and media coverage
- Technical research
Free account · no card · lands you back on this tender
More Government tenders in United States of America
- Sanitary Sewer Lateral Lining Pilot Program Section 230067500SA
- Fuel Tank Inspection and Repair Services
- HOUSEHOLD SINGLEUSE RECHARGEABLE BATTERY COLLECTION AND RECYCLING SERVICES
- Dual Trash and Recycling Receptacles
- Annual Inspection Testing of Aerial Devices and Digger Derricks
- 23B48LS Transit Bus Engines
- Heavy Duty Trucks and Equipment Parts and Accessories
- Automotive and Light Truck Parts and Accessories