T2659 Maintenance and Operations ( M & O ) Support Services of Document Imaging Management System ( DIMS )

2026-11-03

The purpose of this Bid Solicitation is to solicit Quotes for the Maintenance and Operations ( M & O ) Support Services of the Document Imaging Management System ( DIMS ) using all hardware and software components currently owned by the Department of Human Services ( DHS ). The DIMS is comprised of the following components : IBM Content Manager and Navigator ( ICN ), Datacap and Content Management , custom code , AIX and Windows Server operating systems , and Oracle relational database . The DIMS provides the County Social Services Agencies ( CSSAs ), DFD , and DMAHS at over 30 locations statewide with the ability to electronically image , store , and retrieve all verification documents , program requirement documents , and program forms containing case management information in support of the Supplemental Nutrition Assistance Program ( NJSNAP ), Temporary Assistance for Needy Families ( TANF ), General Assistance ( GA ), Supplemental Security Income ( SSI ), and Medicaid / NJ Family Care programs . Other programs will be added in the future such as Child Care . The system must meet certification requirements as set forth by the New Jersey Department of State , Division of Revenue and Enterprise Services ( DORES ) certification . The final Contract award is subject to review and approval by Food and Nutrition Services ( FNS ) and Centers for Medicare and Medicaid Services ( CMS ). The review may take up to 60 Calendar Days . It is the intent of the State of New Jersey ( State ) to award a Contract to that responsible Bidder whose Quote , conforming to this Bid Solicitation is most advantageous to the State , price and other factors considered . The State may award any or all price lines . The State , however , reserves the right to separately procure individual requirements that are the subject of the Contract during the Contract term , when deemed by the Director of the Division ( Director ) to be in the State ’ s best interest . There is a Small Business Subcontracting requirement as defined in Bid Solicitation Section 3 . 13 . 8 . 1 . The State of New Jersey Standard Terms and Conditions ( SSTCs ) included with this Bid Solicitation will apply to all Contracts made with the State . These terms are in addition to the terms and conditions set forth in this Bid Solicitation and should be read in conjunction with them unless the Bid Solicitation specifically indicates otherwise .

New Jersey

2026-04-29