Third - Party Administrator Services for Flexible Spending Accounts - Healthcare and Dependent Daycare

2026-11-03

General Services and Performance A . The Contractor shall provide TPA services for the FSA plans beginning with the first Plan Year covered by the Contract , expected to be the Plan Year beginning on January 1 , 2027 . The Contractor will also be required to provide TPA services for each FSA for every Plan Year that commences during the term of the contract , including run - out administration of reimbursement requests for expenses incurred during the Plan Year and filed by April 15th . DATE ACTIVITY Within fifteen ( 15 ) calendar days of the approval of the contract award by The Board of Public Works Begin implementation meetings with the Contract Manager , Contract Administrator , and EBD Director . Within thirty ( 30 ) calendar days of the NTP Provide methodologies and examples of supporting documentation for each Performance Guarantee to the Contract Manager and Contract Administrator . The methodologies and supporting documentation shall provide the State the ability to independently test each Performance Guarantee . ( See Exhibit 5 ) Within thirty ( 30 ) calendar days after the Kick - Off Meeting Provide plan benefits documents to the EBD Director and Contract Manager for review and approval . Develop and deliver a draft marketing plan for open enrollment and health fairs , including draft open enrollment marketing materials , to the State for review and approval . Establish necessary accounts with the Comptroller ’ s Office to enable electronic funds transfer . Within sixty ( 60 ) calendar days after the Kick - Off Meeting Provide a final marketing plan for open enrollment and health fairs , including final open enrollment marketing materials , to the EBD Director , Contract Manager , and Contract Administrator . August 31 , 2026 Information Technology System development and set - up to support program operations , including the website , mobile apps , electronic provider directory , and call center automated voice response system

Maryland

2026-05-02