Ticketing Management System

2026-11-03

The City of Sarasota ( City ) on behalf of the Van Wezel Performing Arts Hall ( VWPAH ) is seeking a request for proposal for vendors to furnish aTicketing Management System / Program . The Van Wezel is a performing arts hall in Sarasota , Florida that seats 1741 patrons . Its location on beautiful Sarasota Bay makes for a wonderful evening be it for a Broadway Show or a Comedian , an Orchestra or a Rock and Roll concert . The ticketing system holds the information to the key to our operation – the customer . This system is to provide all data management and reporting as needed to run a Performing Arts Hall . It must be robust system , capable of selling , returning and exchanging tickets with a seamless checkout whether it be on the phone , on the internet or in person . Previous ticket sales break down to 10 % Box Office , 33 % phone and 57 % internet . We sell anywhere from 100 , 000 to 125 , 000 tickets a year . We have approximately 90 performances on sale at any time . The system must be capable of integrating the data that we collect into data software so we can better market to specific sectors of our patrons . The system must be secure with access and privileges easily defined for different users . It must meet all the vendor IT requirements and have unlimited historical retention . ( See Attachment A System Specification Questionnaire and Attachment B Secuurity Software Questionaire ) See more

Sarasota

2026-02-26