TR5622 – Electric Ireland Customer Care Support Services
Contract notice · Ireland · Last reported Aug 2026
Source: TED Europa
Electric Ireland is seeking to establish a framework agreement for the provision of customer care support services during and after the migration to its new operating model. The requirement includes scalable customer-facing teams to support customer service operations, migration activity, service continuity and the development of a new customer care model, often referred to as a Multi-Disciplinary
- Status
- Closed
- Sector
- Power Generation (CCGT), Residential, Road, Commercial
- Location
- Ireland
- Updated
- 3 Nov 2026
- Source
- TED Europa
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Tender Information
Participants
| Not available for this record. |
Status
Original status | contract notice |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | Electric Ireland is seeking to establish a framework agreement for the provision of customer care support services during and after the migration to its new operating model. The requirement includes scalable customer-facing teams to support customer service operations, migration activity, service continuity and the development of a new customer care model, often referred to as a Multi-Disciplinary Team model. |
Original sector | Business services: law, marketing, consulting, recruitment, printing and security, Business services: law, marketing, consulting, recruitment, printing and security, Business services: law, marketing, consulting, recruitment, printing and security |
Location
Country | Ireland |
Source
Source | TED Europa |
URL |
More Details
Record type | Tender |
Sector | Power Generation (CCGT), Residential, Road, Commercial |
Article published date | 2026-08-18 |
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