UKRI - 5672 IUK Business Growth - GetFeedback Survey Tool
Location: United Kingdom
Source: Open Contracting Data Standard (OCDS)
The contract is for the renewal of the SurveyMonkey GetFeedback survey platform to support Innovate UK Business Growth Impact Management and stakeholder feedback activity. GetFeedback is used to design, distribute and manage surveys, with responses captured directly into the Business Growth Salesforce CRM through a native integration. This enables automated survey triggering, CRM-based targeting,
- Status
- Closed
- Location
- United Kingdom
- Updated
- 3 Nov 2026
- Source
- Open Contracting Data Standard (OCDS)
ConstructChat
Ask ConstructChat about UKRI - 5672 IUK Business Growth - GetFeedback Survey Tool
Pick a question to edit it, or write your own.
First answer free · no account
Tender Information FAQ
Tender Information
Participants
| Not available for this record. |
Status
Original status | complete |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | The contract is for the renewal of the SurveyMonkey GetFeedback survey platform to support Innovate UK Business Growth Impact Management and stakeholder feedback activity. GetFeedback is used to design, distribute and manage surveys, with responses captured directly into the Business Growth Salesforce CRM through a native integration. This enables automated survey triggering, CRM-based targeting, secure data storage, and structured reporting to support ongoing impact management and programme reporting across Business Growth. The renewal is required to maintain continuity of service, as Business Growth operations are dependent on the native Salesforce integration to support automated workflows, data integrity, and longitudinal impact reporting. GetFeedback is currently the only approved solution that meets these requirements without bespoke development or manual workarounds. The existing service expires on 17 March, and there is insufficient time to safely transition to an alternative solution without disrupting live services. This Single Source Direct Award ensures continued operational delivery while allowing time for a structured review of longer-term options, including potential future alignment with a UKRI-wide solution where functional parity can be achieved. |
Location
Country | United Kingdom (UK) |
Source
Source | Open Contracting Data Standard (OCDS) |
URL |
More Details
Record type | Tender |
Article published date | 2026-04-02 |
Research
Free account
View all details
You are reading the public part. A free account opens the rest:
- Every detail on this tender
- News and media coverage
- Technical research
Free account · no card · lands you back on this tender