UNCW HVAC Services

2026-11-03

General Requirements A . Contractor Expectations 1 . The Contractor shall furnish all labor , materials , tools , equipment , insurance , and supervision necessary to provide qualified HVAC technicians and applicable trades on an as needed basis . Services will be performed primarily within UNCW Housing Residence & Life buildings , including but not limited to the Seahawks Apartments . 2 . The HVAC contractor shall provide comprehensive repair , maintenance , and emergency response services for all heating , ventilation , and air - conditioning systems covered under this contract . The contractor is expected to deliver reliable , timely , and professional service to ensure continuous operation of all HVAC equipment and to minimize downtime across the facilities . The contractor must maintain 24 / 7 availability , including nights , weekends , and holidays . Upon receiving a service request , the contractor is required to respond on - site within two ( 2 ) hours , regardless of the time of day . This rapid response requirement is essential to maintaining building comfort , protecting sensitive equipment , and ensuring uninterrupted operations 3 . The Contractor shall respond to requests for job estimates within 24 hours of notification . 4 . Provide routine preventive maintenance on all HVAC units , including air handlers , chillers , boilers , heat pumps , split systems , exhaust fans , and associated controls . Please note , the University is open to considering proposals from Contractors who may not be able to provide services for all HVAC unit types listed in this statement . ( See Section 5 . 2 question 9 ) 5 . Provide inspection and testing of system components to identify wear , damage , or performance issues before they lead to system failure . 6 . Provide repairs and replacement of faulty components , including motors , belts , compressors , coils , sensors , thermostats , and electrical or mechanical parts . 7 . Provide emergency troubleshooting and corrective action for system failures , abnormal performance , or environmental control issues . 8 . Provide documentation of all work performed , including service reports , parts replaced , recommendations for future repairs , and updates to equipment condition logs . 9 . The contractor shall coordinate with facility staff to schedule maintenance activities , communicate system status , and ensure minimal disruption to building operations . 10 . The contractor shall be in compliance with all applicable codes , safety standards , and manufacturer requirements for HVAC service and repair . 11 . The contractor shall provide qualified , trained technicians capable of diagnosing and resolving issues efficiently . All work must be performed using industry - standard practices and with a commitment to maintaining system reliability , energy efficiency , and occupant comfort . B . Licensing The Contractor must hold a valid Commercial and Residential Refrigeration Contractor License issued by the State of North Carolina . The license must be current and in good standing throughout the duration of the contract . C . Safety and Professional Conduct 1 . The Contractor shall ensure adherence to all required safety precautions , OSHA standards , and University safety guidelines 2 . All safety equipment necessary for completing the work shall be provided by the Contractor . 3 . Contractor employees must wear appropriate attire and personal protective equipment ( PPE ) at all times . 4 . All attire must clearly identify the Contractor ’ s company and be provided at the Contractor ’ s expense . D . Personnel Requirements 1 . The Contractor shall employ only competent and qualified personnel and shall staff work adequately to ensure efficient and satisfactory performance . 2 . If the University Contract Administrator provides written notice that a contractor employee is unsatisfactory , unprofessional , or disorderly , that individual shall be removed from University work and shall not return under this contract . E . Coordination with Other Trades The Contractor must be able to coordinate work activities with other trade professionals ( e . g ., electricians , plumbers , painters ) engaged in related projects .

North Carolina

2026-05-05