Unified Communications Software Platform Licensing

2026-11-03

The Army is issuing this Request for Information ( RFI )/ source sought announcement as a means of conducting market research to identify sources which have commercial software solutions that meet the requirements described below without delaying the Army ’ s current deployment plans in Q3 / 4FY26 . This market research is foridentifying mature commercial software solutions and software support servicesincluding maintenance , feature improvements / enhancements , integration , testing and other technical services . This market research is for potentially procuring annual software licenses of the identified mature commercial software solutions . The Government will evaluate market information to ascertain the potential market capacity / capabilities and develop a procurement strategy for this capability . This market research does not include hardware or vendors to develop a new software solution . This RFI is for a unified communications software platform that provides an interoperable capability within the US Army ’ s tactical voice architecture in order to bridge legacy and modern systems into a single integrated voice environment which includes Combat Net Radios , telephony , IP devices , MANET networks , mobile devices , tablets , and legacy hardware radio platforms . The Army seeks to streamline communication across multiple channels , including voice , video , chat , and collaboration tools . The software must provide team messaging , file sharing , video conferencing , and virtual meeting rooms , ensuring that teams can collaborate in real time . The software must provide advanced analytics and reporting , allowing users to track communication patterns , improve engagement , and optimize workflows ; and must include end - to - end encryption . The Government ’ s requirements are for software that can provide the following capabilities : Ability to ingest multicast streams from radio integration network devices . Software must be system agnostic and can be loaded on any system within the Army ’ s tactical systems portfolio . Must be able to operate in our current infrastructure that is reliant on multicast capabilities . Ability to interoperate with current Voice Over IP ( VoIP ) controllers and are agnostic to those controllers . Ability to support talk groups and conference groups between VoIP clients and individual radio . Ability to facilitate bidirectional , real - time voice communication between radio systems and the VoIP infrastructure . Provide scalability between small tactical teams to large - scale deployments ( e . g . Company to Corps ). Ability to have multiple channels that can be used to join or separate talk groups based on mission requirements . Enables the patching of different talk groups to each other , including VoIP clients . Clients that can be used by a standard user on general purpose user laptops . Ability to integrate with mobile devices in order to leverage talk groups and radio nets through a wireless and cellular infrastructure . Licenses that do not require to call to centralized service in order to function and must have the ability to be loaded in a closed environment . Standard server with the ability to conduct recording service and the capability to conduct near real - time language translation between connect clients and provide operation call logs . A serverless client capable of performing voice multicast or unicast voice communication without connectivity to a server . Software Requirements . The vendor ’ s commercial software solution must : Must consist of modular , light weight , cloud - native microservicesMust be deployable in a third - party Kubernetes - based container environmentMust be hardware & product agnostic . Must be operationally ready to deploy . Must support seamless Dynamic Talk Channels . Must support robust push - to - talk communication systems designed for seamless interoperability and mission - critical operations . Must be tailorable to each unit based on their operational demands . Must support TAK Integration . Must support the ability to specify access control rules . Must support the ability to provide visibility and auditing . Must support the ability to interoperate with Mission Partners . Must support all army Corps , Divisions and their subordinate units ; deployments ranging from tactical edge communications to full server - based environments . Support voice - over - IP ( VoIP ) for reliable communication across various networks , including LTE , 5G , satellite , Wi - Fi , and telephony . The ability to transcribe radio communications to text , and log for integration into the various Data Layers . The ability to provide language translation Services both in the Cloud and on - premise . The end state is a unified communications software platform that provides streamlined communication across multiple channels , including voice , video , chat , and collaboration tools . This is to enhance productivity and collaboration , while also allowing the ability to integrate seamlessly with existing enterprise applications , allowing for seamless communication regardless of location or device . If your organization has a mature software solution to meet this requirement , please provide the following information via email to the POC ’ s identified the bottom of this posting : Entity name , UEI , address , email address , website address , telephone number , and size and type of ownership for the organization . Tailored software capability statements addressing whether the software solution meets each of the software requirements listed above , with the appropriate documentation . How your company will seamlessly provide and install a software solution . Have you ever provided your software addressing the above requirements to the Department of Defense ? If so , to whom , when , and scope of effort . The Army intends to procure direct from OEM . If you provide this capability only through a reseller , provide a statement of why this is a value added to the Government .* DISCLAIMER * This Request for Information ( RFI )/ source sought announcement is issued for planning purposes only and does not constitute an Invitation for Bid , Request for Quotation , Request for Proposal , or a commitment by the Government to procure any goods or services described herein . Responses to this announcement are for informational purposes only and will not result in any reimbursement of costs incurred by respondents . This source sought announcement does not authorize negotiations , obligate the Government to award a contract , or imply funding availability . No funds have been authorized , appropriated , or allocated in connection with this source sought announcement .

Maryland

2026-04-08