Uninterruptable Power Supplies ( UPS ) Services - Communications Infrastructure and Support Section ( CISS )

2026-11-03

A . Contractor agrees to provide maintenance and warranty services as specified herein : i . The Contractor shall provide technical advice and service seven ( 7 ) days per week , twenty - four ( 24 ) hours per day . ii . The Contractor shall provide a toll - free telephone number to reach the Contractor for scheduled and unscheduled services . iii . Telephone response of two ( 2 ) hours is required and on - site response time of eight ( 8 ) hours or less . iv . On - site unscheduled maintenance response time of either ( 8 ) hours or less . B . Scheduled maintenance shall be performed on , but not limited to , the UPS system and all components inclusive of rectifiers , inverters , power supplies , switches , fans , filters , module and module cabinets , converters , chargers , static transfer switches , internal bypass lines , control batteries and internal control systems , external batteries , etc . C . Maintenance shall consist of , but not be limited to , the battery voltage and current readings , making adjustments as necessary , checking connections for corrosion and torque , and checking remote alarm / status system operation , in accordance with the UPS maintenance manual and adherence to manufacturer specifications . D . Contractor shall maintain battery plant records and make them available on site for customer inspections . E . Contractor shall provide a completed and signed Field Service Report ( Attachment 4 ) to CISS after each visit . Field service reports must contain , as a minimum , the information contained on the Sample Field Service Report , Attachment 2 .

California

2026-05-10