UPS Maintenance

2026-11-03

Statement Of WorkUPS Maintenance and RepairBACKGROUNDStrategic Weapons Facility Pacific ( SWFPAC ) requires comprehensive maintenance and repair service contract for three ( 3 ) Uninterruptible Power Supply ( UPS ) units located at SWFPAC facilities on Naval Base Kitsap - Bangor in Silverdale , WA . The purpose of this contract is to ensure the reliable operation of critical power infrastructure through proactive maintenance and timely emergency support . 2 . Equipment Covered : MakeModelDescriptionSerial NumberAPCSYCF40KFSymmetra PX UPS 20kVA 40 and / or PDUQD1633340704APCSYCF40KFSymmetra PX UPS 40kVA 40 and / or PDUQD1830240733APCSYCF40KFSymmetra PX UPS 40kVA 40 and / or PDUQD1830240729SCOPE : The contractor shall provide all - inclusive preventative maintenance , on - site emergency repair , and remote technical support for the UPS equipment listed in paragraph 2 . To ensure the manufacturer ' s warranty remains valid , services must be delivered by an American Power Conversion ( APC )- certified or authorized service provider . All components , parts , and consumables used for maintenance or repair must be new , genuine original equipment manufacturer parts that meet APC specifications . 3 . 1 . Technical SupportThe contractor shall provide 24 hours a day , 7 days a week , 365 days a year ( 24 / 7 / 365 ) telephone and email access to a technical support center for troubleshooting and service dispatch . 3 . 2 . On - Site SupportEmergency On - Site Response : For any critical failure resulting in a loss of redundancy or an inability to support the protected load , a qualified technician must arrive on - site within six ( 6 ) hours of the service request being logged . This six ( 6 ) hour response shall be guaranteed 24 / 7 / 365 . Standard On - Site Response : For non - critical failures where the UPS remains operational , a qualified technician must arrive on - site no later than the next business day . Parts & Labor : This contract shall cover 100 % of the costs for all replacement parts , hardware , capacitors , fans , and any other components needed to restore the UPS units listed in paragraph 2 to full operational status . All associated labor , travel , and expenses for on - site visits shall be included . Equivalent Hardware : If a failed hardware component is no longer manufactured , it shall be replaced with an equivalent or superior component that is fully compatible . 3 . 3 . Preventative Maintenance ( PM ) The contractor shall perform one ( 1 ) scheduled on - site preventative maintenance visit during the contract period . This visit shall include all UPS units listed in paragraph 2 . The PM service must include , at a minimum , the following tasks for each UPS : Visual Inspection : Check for loose connections , overheating , component discoloration , and physical defects . Environmental Checks : Measure and record ambient temperature and humidity . Cleaning : Clean and remove dust / debris from the interior and exterior of the UPS . Electrical Checks : Perform thermal scans on electrical connections to identify potential failure points . Check and tighten all terminal connections as needed . Battery Maintenance : Conduct a full battery string inspection , including voltage checks , impedance testing , and a system load test to verify battery performance and runtime . System Calibration : Calibrate and verify all system alarms , setpoints , and transfer mechanisms . Firmware & Software : Review installed firmware and operating system software . Install any necessary updates , patches , or security fixes after receiving approval from SWFPAC personnel . Functional Test : Perform a full functional test to ensure the unit operates correctly in all modes ( e . g ., normal , battery , bypass ). 4 . DELIVERABLESThe following deliverables are required : Field Service Report : After each preventative maintenance visit or emergency repair , the contractor shall provide a detailed electronic service report within five ( 5 ) business days . This report must document all work performed , tests conducted , parts replaced , and findings or recommendations . Annual System Health Report : At the conclusion of the contract period , the contractor shall provide a summary report detailing the overall health of the UPS fleet , a summary of service activities for the year , and recommendations for future maintenance or upgrades . 5 . CONTRACTOR & PERSONNEL REQUIREMENTSCertification : All on - site technicians must be certified by APC to work on the specified UPS models . Proof of certification may be requested . Security & Access : The contractor and its personnel must comply with all SWFPAC security protocols , including requirements for background checks , site access , and safety procedures . The contractor will be escorted at all times unless prior arrangements are made . Base Access : Contractors must be able to gain access to SWFPAC on Naval Base Kitsap – Bangor , WA . Base access may be granted using the Rapid Gate System , DBIDS System , or other approved baseaccess system at the Contractor ’ s expense . Once base access is granted , Contractors will be required toapply for a visitor badge ( BAVR request ) at https :// www . bavr . cnic . navy . mil /. Coordination of the visitorbadge will be through the Government Point of Contract . Vehicle Pass : In order to drive a non - Government vehicle to the work location , the contractor mustsubmit a SWFPAC Vehicle Pass Request and required documents to the COR . The non - Governmentvehicle must be registered in the company ’ s name and must have a clear logo displayed on the vehicleindicating the company it is registered to . When entering the base , the vehicle must have the approvedvehicle pass displayed in the driver ’ s side windshield at all times . No Bluetooth , telephonic , or electronicdevices are allowed in secured locations on base .

Washington

2026-05-01