Vendor Assistance for Supplier Onboarding Process Improvement

2026-11-03

The State of Tennessee , Department of Finance & Administration – Division of Accounts issues this Request for Information (“ RFI ”) for the purpose of soliciting proposals from qualified , experienced service providers who will be able to provide products and services that will improve our supplier onboarding and maintenance processes . The goal of this project is to reinforce fraud prevention and achieve greater process efficiency by mitigating vulnerabilities and improving controls and technologies in the State of Tennessee ’ s supplier onboarding and maintenance processes . We appreciate your input and participation in this process . Project Goals include : • Strengthening fraud prevention and verification controls • Increase automation of supplier onboarding and maintenance activities • Improve consistency and auditability of supplier data • Enhance supplier self - service and transparency • Enable staff to focus on higher - value review and oversight Project Scope Includes • AI Attendant for Supplier Help Desk pilot • AI - based document validation and identity verification • Automated bank account verification enhancements • Integration with State of Tennessee ’ s ERP PeopleSoft system , Edison ( read - only for pilot ) Reporting , metrics , and audit logging • Align with data consolidation plans , to create a consolidated database for Supplier data , which may include W - 9s , SDDA forms , IRS TIN Match , Supplier Update and Email Deposit Notification Forms , PNC verification logs , and other independent sources . Respondents are invited to respond to the RFI with a response to a single component , either AI Agent or Identity and Banking Verification , or both .

Tennessee

2026-05-15