Video Management System Migration: Genetec

2026-11-03

We are seeking to appoint a supplier for the supply, installation and implementation of a Genetec video storage solution to enable all video cameras to be recorded via the Genetec platform and all video surveillance management to be handled exclusively through Genetec at the V&A South Kensington site. This also includes the management of three remote sites. The scope includes the supply of all hardware, software licences, software support, software-as-a-service (SaaS) services and professional services required to migrate all video surveillance cameras across the four sites to a Genetec video recording and storage platform. The complete solution must be configured so that all connected devices operate in accordance with the V&A's surveillance and retention standards. Hardware provision may comprise Genetec Streamvault recording servers, Cloudlink cloud-managed devices, or a combination of these, as required for the migration. The supplier must provide the hardware required to deliver the video recording and storage solution across South Kensington, Young V&A, Park Royal and Dean Hill Park. Software provision must include the Genetec device software licences and associated software support licenses required for the migrated cameras and supporting devices for a 12-month period. Where Cloudlink hardware is provided, the scope must also include the SaaS services required to support its operation as part of the Genetec solution. Professional services must include building and configuring the hardware, as required, and installing the solution across all four sites. The supplier must configure the Genetec software application and integrate the cameras and supporting devices into the recording and storage platform, ensuring that all devices within the migration scope work together and operate in accordance with the V&A's surveillance standards. This includes verifying device connectivity, video recording and surveillance management through Genetec. As the Genetec platform is already in place, we regret that we are unable to consider alternatives as the solution must be compatible with the existing platform.

United Kingdom (UK)

2026-11-02