W5118 Subject Access Request - FOIA Case Management System
One of 10,000+ tenders Taiyo tracks in United Kingdom.
Source: Contracts Finder
The Council needs to evidence the management of disclosure requests while achieving compliance with the disclosure timeframes of 21 days for FOI and 30 days for SAR which it currently is not achieving with the current system. It is a statutory requirement that requires streamlined processes in a single point of call system for evidence-based practice.A fully centralised system is required that ena
- Status
- Closed
- Sector
- Mass Transit, Road
- Location
- United Kingdom
- Updated
- 3 Nov 2026
- Source
- Contracts Finder
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Tender Information
Participants
| Not available for this record. |
Status
Original status | awarded contract |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | The Council needs to evidence the management of disclosure requests while achieving compliance with the disclosure timeframes of 21 days for FOI and 30 days for SAR which it currently is not achieving with the current system. It is a statutory requirement that requires streamlined processes in a single point of call system for evidence-based practice.A fully centralised system is required that enables automation and the use of technology to help speed up and control disclosure requests appropriately in line with the principles set out in law through the implementation of a cloud-hosted correspondence case management system (eCase).This will replace the existing "Respond" solution, enabling centralised case handling, SLA compliance tracking, automation, and reporting across FOI, SAR, and disclosure processes. |
Location
Country | United Kingdom (UK) |
Source
Source | Contracts Finder |
URL |
More Details
Record type | Tender |
Sector | Mass Transit, Road |
Article published date | 2026-10-13 |
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