Website Design, Development and Hosting Services

2026-11-03

Horley Town Council invites quotes from suitably qualified suppliers for website design, development, hosting and maintenance services.REQUIREMENTS:We require a comprehensive website solution meeting all statutory requirements for local government, including:- Full WCAG 2.2 Level AA accessibility compliance from launch- Compliance with Local Government Transparency Code 2015- Support for Assertion 10 audit requirements for digital and data compliance- Modern, mobile-responsive design with intuitive CMS- Secure hosting with SSL, backups and disaster recovery- Multiple user licences for content management- SEO optimisation and social media integration- Events calendar and booking system- News section and photo galleries- Document library with version control- Committee and councillor information pages- Online consultation and engagement tools- Resident reporting tools for local service issues (highways, fly-tipping, etc.)- Forms for council services and applications- Venue hire booking system- Contact forms (GDPR compliant)- Newsletter subscription functionality- Mapping for local amenities- Portal links to planning authority and online meetings (Webex)- Migration of existing website content with URL redirects- Comprehensive staff training on CMS- User manuals and video tutorialsONGOING SUPPORT:- Regular software updates and security patches- Continuous performance monitoring- Technical support during business hours- Annual accessibility compliance review (included in core service)- Maintenance of WCAG 2.2 AA compliance- Regular backups- Website analytics and usage reporting- Proactive notification of legislative/regulatory changesESSENTIAL CRITERIA:Suppliers must demonstrate:- Minimum 3 years' experience with town and parish council websites in England- Portfolio of at least 5 current websites meeting WCAG 2.2 AA standards- Detailed knowledge of Local Government Transparency Code 2015 and Assertion 10 requirements- Proven technical capability for accessible website delivery- Adequate support infrastructure- Financial stability and appropriate insuranceCONTRACT: Initial 2-year period with performance monitoring through quarterly reviews.Full specification available at:https://www.horleysurrey-tc.gov.uk/news/article/1544SUBMISSION: Quotes by email toinfo@horleysurrey-tc.gov.ukby Friday 27 February 2026 at 12:00 noon.

United Kingdom (UK)

2026-02-19