WIC Services Branch : Online LMS with Content Creation

2026-11-03

Project Overview This Scope of Work details the requirements for procuring a modern , scalable , and engaging learning platform to support the organization ' s corporate learning and development needs . The platform must be a comprehensive solution covering content creation , delivery , and performance tracking and available as a software as a service ( SaaS ). The platform will provide the WIC Services Branch with a centralized hub to onboard new employees with standardized training , develop and deliver compliance and regulatory courses , and maintain a comprehensive library of resources to support staff upskilling and reskilling . II . Required Platform Deliverables and Features The procured Learning Platform ( LMS / Learning Portal ) solution must include the following core capabilities : A . Content Creation and Authoring Tools • In - App Authoring : Ability to quickly create microlearning courses using built - in themes and modular blocks , including the ability to add Text , Image , Video , Game , and Question elements . • AI : Functionality to generate content either from scratch or to enhance existing materials . • Multimedia & Interactions : Functionality to add multimedia content ( videos , documents , quizzes , etc .) and integrate advanced interactions , including VR and games . • Video Adaptation : Tools to duplicate and re - purpose videos , add commentary , calls - toaction , hands - on tasks , and share attachments . • Compatibility : Must be SCORM & XAPI Compliant and fully compatible with SCORM and XAPI authoring tools . • Authorized Creators : A license to allow up to 5 State Agency users to create content , manage lessons / modules , and learners . The license must be able to be reused to account for staff turnover . B . Content Delivery and Experience • Blended Learning : Ability to add recorded , on - demand , and live training to learning paths . • Virtual Instructor - Led Training ( VILT ): Support for centralizing events in a single calendar and providing learner credit , with compatibility for platforms like Zoom , Webex , Teams , and GoToMeeting . • Learning Paths : Functionality to create on - demand courses , blend with live events ( ILT / VILT ), and personalize learning paths . • Branding & Customization : Capability to brand the experience , customize the learner dashboard , and support a unique URL / email address ( private - label experience ) for multiple divisions or clients . • Storage : Unlimited content storage . • Audience size : Up to 200 learner licenses that can be reused to account for staff turnover . C . Social Learning and Collaboration • Knowledge Contribution : Easy sourcing of text , images , and videos from Subject Matter Experts ( SMEs ). • Socialization : Ability to curate User - Generated Content ( UGC ), save and share with boards , and allow up - voting and rating of content . • Practice & Coaching : Utilize a video practice and coaching tool to practice skills with a webcam , submit videos for approval , and receive manager feedback or automated scoring via AI . • Translation : Automatic translation of voice - overs for multilingual closed captions . D . Administration and Scalability • User and Content Migration : Support for migrating users , moving content , and automating new user imports . Agreement will be for up to 200 users at each time with the ability to re - use the user license when there ’ s staff turnover .

Hawaii

2026-04-08