Wireless Patient Notification Reminder Services

2026-11-03

Specifications include , but are not limited to : 2 . 1 . 1 The contractor shall provide Wireless Patient Notification Reminder Services for the Department of Social Services ( DSS ), MO HealthNet Division ( MHD ) in accordance with the provisions and requirements stated herein and to the sole satisfaction of the state agency . 2 . 1 . 2 The contractor shall provide wireless patient reminder notification services on an as needed , if needed basis . 2 . 1 . 3 The contractor shall provide wireless patient reminder notification services at no cost to state agency program participants . 2 . 1 . 4 The contractor must ensure uniformity in the delivery of services on a statewide basis . 2 . 1 . 5 The contractor shall provide wireless notification device activation and disconnect services at no cost to the state agency or state agency program participants . The contractor shall not disconnect or suspend a participant ’ s services without written notification from the state agency . 2 . 1 . 6 Upon the request of the state agency , the contractor shall provide the state agency with support and training of equipment and services . 2 . 1 . 7 The contractor shall work in collaboration with the state agency to establish the protocol for eligible participants who may potentially benefit from wireless patient reminder notification services . 2 . 1 . 8 The contractor shall receive participant referrals from state approved sources , such as referrals from health homes , internal clinical case management , or other state - approved sources as the means of initiating wireless patient reminder notification services for state agency fee - for - service participants . 2 . 1 . 9 The contractor shall promote participant compliance with medications and self - care via the wireless notification device process . 2 . 1 . 10 The contractor shall obtain a signed written consent of participation from each newly referred participant . The contractor must keep such documentation on file throughout the contract term , from effective date of contract through contract termination , cancellation , or expiration .

Missouri

2026-04-29