YCA CRM System

2026-11-03

The Vendor will provide Hawaii National Guard Youth Challenge Academy with a Customer Relationship Management (“ CRM ”) system to aid in the recruitment and retention of students - from young youthful students to those taking college courses , and everyone in between . The Vendor needs to provide the following elements to the system : The ability to use and track communications to build relationships and support the full student life cycle . Improving its relationship with existing students , reaching out to prospective students , encouraging the return of former students , and engaging alumni and continuing education individuals through automated , branded , and personalized communications . Clear and consistent communication throughout the student life cycle . Allowing for the creation of branded landing pages and microsites for student lifecycle stages . Microsites are unlimited and provide endless possibilities to the Institution ; some examples include : Can be specific to majors , student type ( i . e ., transfer , international , non - credit , alumni ), etc . Can be used for events and surveys . Can be used for financial aid packages and “ next steps ”. Can be used for alumni updates and engagement . Integrating with an Institution ’ s ERP / SIS system for the full - circle prospect , student , and alumni records , data , offerings and engagement . All individual records are stored in one place , with every communication tracked and stored during the student lifecycle . System needs to integrate with ERPs / SISs for several schools across the country . Offering an all - in - one , comprehensive , proprietary , seamless platform . Will be able to displace other marketing tools with our all - in - one platform . Institution ’ s communications , notes , tasks , etc . are all in one place and attached to an individual ’ s record . View all prior and upcoming communications for an individual ...

Hawaii

2026-04-08